Xbox gift card WITHOUT a scratch off code

Discus and support Xbox gift card WITHOUT a scratch off code in XBoX Sales and Promo to solve the problem; Microsoft, I'm asking why You can't help me? I called last night spent 45 minutes with Your support team and You basically said thanks for the money... Discussion in 'XBoX Sales and Promo' started by shanesteward, Jan 7, 2019.

  1. shanesteward
    shanesteward Guest

    Xbox gift card WITHOUT a scratch off code


    Microsoft,

    I'm asking why You can't help me? I called last night spent 45 minutes with Your support team and You basically said thanks for the money but We cant help you.

    I bought 4 $25 gift cards for my kids for Christmas. They opened their gift and wanted to redeem them. I told them " go ahead you guys know how to type in the code." They said " but Daddy there is no scratch off." I've never heard or seen that before, sure
    enough there wasn't a scratch off at all. On the front of the card on the bottom very small print says code is on receipt from cashier.

    Unfortunately I do not have the receipt anymore I never knew I would need it. I went back to Dollar General where I purchased the xbox fifty cards and they aren't able to look ity up in the system because their system doesn't do that.

    So I purchased $100 worth of xbox gift cards for my kids for Christmas and their gift is useless. I don't make alot of money and now i have to respend $100 to replace there gift cards.

    Thank You so much Microsoft. I will never have anything nice to say about Your Company as a whole after this experience.

    :)
     
    shanesteward, Jan 7, 2019
    #1
  2. ShaneHepburn Win User

    Xbox gift card WITHOUT a scratch off code

    Microsoft,

    I'm asking why You can't help me? I called last night spent 45 minutes with Your support team and You basically said thanks for the money but We cant help you.

    I bought 4 $25 gift cards for my kids for Christmas. They opened their gift and wanted to redeem them. I told them " go ahead you guys know how to type in the code." They said " but Daddy there is no scratch off." I've never heard or seen that before, sure
    enough there wasn't a scratch off at all. On the front of the card on the bottom very small print says code is on receipt from cashier.

    Unfortunately I do not have the receipt anymore I never knew I would need it. I went back to Dollar General where I purchased the xbox fifty cards and they aren't able to look ity up in the system because their system doesn't do that.

    So I purchased $100 worth of xbox gift cards for my kids for Christmas and their gift is useless. I don't make alot of money and now i have to respend $100 to replace there gift cards.

    Thank You so much Microsoft. I will never have anything nice to say about Your Company as a whole after this experience.
    Hello ShaneSteward,

    Thank you for posting on the Xbox forums am truly sorry you may have to contact

    Xbox Support


    thanks

    Shane
  3. ShaneHepburn Win User

    Xbox gift card WITHOUT a scratch off code

    Sorry to hear of your issue, but codes on receipts have been around now for years. It's common practice for companies to do this, as it stops people stealing them from the store, and you know they haven't been used, as you are given it on the receipt.
    I am surprised that the cashier at the store never told you to keep the receipt due to the codes being on there.
    totally agree with you there Stuart
  4. StuartATrueRed Win User

    Xbox gift card WITHOUT a scratch off code

    Sorry to hear of your issue, but codes on receipts have been around now for years. It's common practice for companies to do this, as it stops people stealing them from the store, and you know they haven't been used, as you are given it on the receipt.
    I am surprised that the cashier at the store never told you to keep the receipt due to the codes being on there.
  5. ocelot20 Win User

    Game Trade in Question

    Do you mean 19 digit code then the scratch off one? As mine has a 19 digit code then next to that is the scratch of thing. Am on the game.co.uk website now I have clicked on the gift card option and it wants a digit code and a pin code. When I click on info
    it says Your 19 digit gift card number and 4 digit pin code on the back of the gift card. Not sure if I have the correct card you see.
  6. Klokkwork Win User

    Gift cards

    Xbox Gift Cards should have a scratch-away or peel-away line on the back to reveal the 25-character code. (If it's scratch-away, always use caution when scratching off the obscurer, as you don't want to damage the numbers underneath, or there's no real
    way to recover the code)
Thema:

Xbox gift card WITHOUT a scratch off code

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