Xbox Gold automatic billing.

Discus and support Xbox Gold automatic billing. in XBoX Sales and Promo to solve the problem; When I bought a 3-month Xbox Gold, I actually remember trying to put the automatic billing off, because my friend had had issues with it, but I do not... Discussion in 'XBoX Sales and Promo' started by HockeyArzi, Jan 29, 2019.

  1. HockeyArzi
    HockeyArzi Guest

    Xbox Gold automatic billing.


    When I bought a 3-month Xbox Gold, I actually remember trying to put the automatic billing off, because my friend had had issues with it, but I do not remember did I put it off, seems like I did not.

    My Xbox Gold ended yesterday, and wanted to renew it, so I bought a 25€ code, and I could not pay it. Why?

    I do not own a credit card or PayPal.

    :)
     
    HockeyArzi, Jan 29, 2019
    #1
  2. steeledwand7664 Win User

    Xbox Gold automatic billing.

    If your gold ran out yesterday are you still able to play online or start a party? These are the main things that require gold.

    If not then your Gold is still not active.

    You can check for sure by either going to account.microsoft.com/services or going on your console to the settings and under the account tab going to subscriptions and it will tell you if your account is
    still active.

    Now if it is not active you can not use MS gift card money to purchase a gold subscription unless you go directly to Gold
    Subscription cards and purchase a gold digital code and then you would get a new 25 digit code for a gold subscription to put in.
  3. HockeyArzi Win User

    Xbox Gold automatic billing.

    I actually came from there, it says that the only way to get help about automatic billing is to ask for it in here.
  4. XBF Lance J Win User

    Xbox Gold automatic billing.

    Hey Hockey Arzi,

    Thank you for reaching out. Unfortunately, here in the forums we do not have the tools to access your account so we cannot correctly assess the situation. I would suggest reaching out to one of our Account Specialists by going to our
    Xbox Support site. Cheers :D
  5. MRallamagoosa Win User

    Xbox Gold automatic billing.

  6. Barren 791 Win User

    Xbox Gold automatic billing.

    HockeyArzi,

    Have you been able to enter your code and get it to work yet?

    If not, I had a similar issue last year where I wanted to renew my X-Box Live with a new Credit Card but it would not work. It kept creating an error. I tried PayPal and even a code, I ended up having to go through the support line and they did something
    with my account there that fixed it. I don't remember what the error was, just she was going to reset something on it.

    After that the code I had worked. I've since switched it back to credit card with no issues.

    Barren791
Thema:

Xbox Gold automatic billing.

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