Xbox Hacked, contact email and password changed

Discus and support Xbox Hacked, contact email and password changed in XBoX on Consoles to solve the problem; Our xbox login was hacked and Microsoft are being absolutely unhelpful to resolve it!! The email got changed. So I cant reset the password . I... Discussion in 'XBoX on Consoles' started by AlanaGordon, Apr 20, 2021.

  1. AlanaGordon
    AlanaGordon Guest

    Xbox Hacked, contact email and password changed


    Our xbox login was hacked and Microsoft are being absolutely unhelpful to resolve it!!

    The email got changed. So I cant reset the password .

    I submitted 6 account recovery forms answering all the questions and I just get an auto reply sorry details don't match !!

    I finally got an agent who was going to escalate it, then I got an email saying case is being closed with no result !! Case 1521419379

    ALL MY SONS GAMES THAT WE PAID FOR WE CANT ACCESS!!

    MICROSOFT SHOULD BE ASHAMED FOR NOT EVEN TRYING TO RESOLVE IT !

    :)
     
    AlanaGordon, Apr 20, 2021
    #1
  2. NWTG Coyote Win User

    my account is being hacked

    hello to stop being hack change you email password and then if that doesn't work contact Microsoft and tell them your issue about being hack and then the will sought it out.
  3. nicholas27_256 Win User

    i got hacked

    thank you. i am in contact with xbox live who is trying to verify it is my account after i filled out the info. my email was swifched under my account to the person that hacked it so idk how to freeze or change ny password since he changed the emails within
    my gamertag
  4. JnmpArado Win User

    modded xbox waw lobby

    If you were hacked you should change your password and contact Xbox support

    --

    - Xbox Live Ambassador
  5. Stretcheo Win User

    My old corrupted XBL account is now active again. Hacked?

    Sounds like you've been hacked .If you know the email and password you used with the account i recommend you change the password. Then Download the profile to your Xbox 360 type in the details (the email and the new password) and you should be able to log
    in. If not contact Microsoft support.

    Also most likely the reason it was corrupted is because your hard drive OR your profile data was corrupt.

    Hope i helped
  6. Elohmn Win User

    HELP!!!!!!

    OP, there are only three options;

    • Contact Xbox LIVE Support
    • Contact your prior ISP
    • Know your Email/ Password/ Secret Question
    That's it, there is no "hacking" of anything.
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Xbox Hacked, contact email and password changed

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