Xbox hardware issues

Discus and support Xbox hardware issues in XBoX on Consoles to solve the problem; Hello everyone, I am having an issue with my xbox one not reading xbox one game discs. It reads blurays and DVDs perfectly fine. Have gone all the... Discussion in 'XBoX on Consoles' started by xGodOfGreen420x, Oct 7, 2019.

  1. Xbox hardware issues


    Hello everyone,

    I am having an issue with my xbox one not reading xbox one game discs. It reads blurays and DVDs perfectly fine. Have gone all the avenues that Microsoft support suggested. This is an original black 500gb xbox, so it is no longer under warranty. Luckily,
    I still have access and am able to play my digital games. Ultimately I am curious if anyone else has encountered his issue, or if I'm all alone haha. I am fairly handy, but i do not want to take apart the xbox, to investigate until I have some more insight.

    Thanks in advance!

    :)
     
    xGodOfGreen420x, Oct 7, 2019
    #1
  2. Dol Win User

    Xbox hardware issue

    This would be a problem with the disc reader in the console possibly, if you can perform a power cycle by checking this:

    support.xbox.com/.../power-cycle-console
    and see if that helps, however if you still get the same result, I would take the console back to the place of purchase to see if they can fix it or sort you out with a replacement.

    Regards
  3. xGodOfGreen420x Win User

    Xbox hardware issues

    I am sorry. But, I do not understand your question.
  4. Ricardo Cintra Win User

    Xbox hardware issues

    Hi you use some Insider Version build in your Xbox?
  5. Dol Win User

    Xbox hardware issue

    If the power cycle for your console does not fix the problem, and ensure that the console is on a FLAT surface placed horizontally not vertically and you are still getting the noise, take the console back to its place of purchase and if under warranty, you
    may possibly be able to get a replacement. However if this is not possible you can always go to

    support.xbox.com/.../getting-your-product-serviced
    to see about servicing the console.

    Regards
  6. PrudishBeatle70 Win User

    Xbox hardware issue

    Well i live in pakistan but i will be travelling to the US in a week. What do u say that what should i do
Thema:

Xbox hardware issues

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