Xbox headphones not working on controller of Xbox console.

Discus and support Xbox headphones not working on controller of Xbox console. in XBoX on Consoles to solve the problem; Hi This is my first post, I’m having trouble with a set of Xbox headphones. The headphones work with other devices such as a iPhone or Line 6... Discussion in 'XBoX on Consoles' started by Mark0614, Apr 15, 2019.

  1. Mark0614
    Mark0614 Guest

    Xbox headphones not working on controller of Xbox console.


    Hi

    This is my first post, I’m having trouble with a set of Xbox headphones. The headphones work with other devices such as a iPhone or Line 6 guitarport using the 3.5 mm male jack.

    I have looked at settings and I’m unable to select the volume button, the cursor simply skips over it to the next option which is buzzer.

    what do you advise that I try?

    Thanks for your assistance.

    Mark

    :)
     
    Mark0614, Apr 15, 2019
    #1
  2. DreadGrrl Win User

    headphones don't work

    Hello, derekhome.

    Can you please clarify your situation? What model xbox are you using? You indicate that you’ve plugged the wired headphones into the “console,” did you mean that you plugged the headphones into the controller(s)?

    Providing that the headphones are plugged into the (properly paired and functioning) controllers, and volume adjustments have been performed, they (and any other headphone) should work.
  3. XBF Nestor S Win User

    Xbox headphones not working on controller of Xbox console.

    Hey there Mark thanks for keeping in touch.

    If the issue persists after the troubleshooting steps. We would believe the controller is at fault so we suggest to
    Request a Callbackfrom
    one of our Xbox Support Specialists since they are the best equipped, tool wise, to handle warranty issues. Give it a shot and let us know how it goes.
  4. XBF Chris J Win User

    Xbox headphones not working on controller of Xbox console.

    Hello Mark,

    Welcome to the Xbox forums! We can definitely help you out here. First thing we need to do is figure out where this issue is coming from. It could be the Xbox, the controller or the network. From my experience, it is best to start with the Xbox controller
    since the headset seems to be working on other devices. This is on Xbox one, right?

    Do you have a second controller to test your headset on? Can you let us know what your NAT type is in your

    Network settings
    ? I recommend trying to
    update the controller.


    Let us know the results!
  5. Mark0614 Win User

    Xbox headphones not working on controller of Xbox console.

    Hi Josh

    The issue hasn't been resolved. I will be on holidays for two weeks and then I will get back onto finding what is causing this problem.

    Regards

    Mark
  6. Mark0614 Win User

    Xbox headphones not working on controller of Xbox console.

    Hi MSS

    Thanks for your reply.

    I was concerned about compatiblity and bought XBOX Astro A10 headphones.

    My son's initial response when using them was that they were quiet. I wasn't so bother as gidn't want them to be so loud that they could cause hearing loss.

    Regards

    Mark
Thema:

Xbox headphones not working on controller of Xbox console.

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