XBOX Insider Hub: cannot access the insider content.

Discus and support XBOX Insider Hub: cannot access the insider content. in XBoX on Windows to solve the problem; Hi, I was chosen for the AOE2 DE beta on MS Store. It told me to download XBOX Insiders Hub, I installed it and logged in with my Insider account. But... Discussion in 'XBoX on Windows' started by Arshia Aghaei, Oct 20, 2019.

  1. XBOX Insider Hub: cannot access the insider content.


    Hi, I was chosen for the AOE2 DE beta on MS Store. It told me to download XBOX Insiders Hub, I installed it and logged in with my Insider account.

    But here's the problem: When clicking Join on AOE2 DE closed beta (which I do have an invitation) it shows me the terms, I accept them and after that it's the following error:


    XBOX Insider Hub: cannot access the insider content. [​IMG]


    Since I have a decent Internet connection, I thought maybe it was because of my country, so I used a VPN to change the address, but I either got the same error or it stood Pending for hours and no result.

    :)
     
    Arshia Aghaei, Oct 20, 2019
    #1
  2. Wishcatcher Win User

    XBOX Insider Hub: cannot access the insider content.

    Hi,

    Could be also the fact that there is no more testing slot available for you.

    I suggest you to go also checking the official insider reddit webpage to know more about that program > https://www.reddit.com/r/xboxinsiders/

    Regards
  3. StuartATrueRed Win User

    XBOX Insider Hub: cannot access the insider content.

    It could be an issue at Microsoft's end. What I would do is report the issue using the insider app. You should be able to report the issue using the app.
  4. MaRtin3Z PL Win User

    XBOX Insider Hub: cannot access the insider content.

    Hi, I was chosen for the AOE2 DE beta on MS Store. It told me to download XBOX Insiders Hub, I installed it and logged in with my Insider account.

    But here's the problem: When clicking Join on AOE2 DE closed beta (which I do have an invitation) it shows me the terms, I accept them and after that it's the following error:


    [​IMG]


    Since I have a decent Internet connection, I thought maybe it was because of my country, so I used a VPN to change the address, but I either got the same error or it stood Pending for hours and no result.
    https://support.xbox.com/en-US/xbox-one/console/xbox-insider-hub-report-a-problem

    👍💚
  5. Arshia Aghaei Win User

    XBOX Insider Hub: cannot access the insider content.

    So I was invited to the closed beta but cannot join it because there is a
    limitation?

    Does that even make sense? If so, that is disappointing. I waited so long for the beta to be disrespected like this?
  6. XBF Amber M Win User

    XBOX Insider Hub: cannot access the insider content.

    Hi Arshia Aghaei,

    Thanks for the replies! As our Ambassadors have already suggested, it would be best to report this issue via the Insider's Hub app, which is also available on Windows 10 PC, or via the

    Xbox Insider's Subreddit
    so that the information gets sent directly to those who are in development.

    The instructions for reporting can be found in the support article entitled How to provide feedback as an Xbox Insider which
    the Ambassadors have linked above in their responses.

    I hope that this information helps a bit more. At this time we'll be locking this thread since all applicable information has already been kindly provided by our Ambassadors and to prevent needless repetition.

    Thanks for coming to the forums and have a great day!
Thema:

XBOX Insider Hub: cannot access the insider content.

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