Xbox Insider Hub denied access "You must be over 18" message

Discus and support Xbox Insider Hub denied access "You must be over 18" message in XBoX Games and Apps to solve the problem; I am unable to access the Xbox Insider Hub app due to an error message being displayed saying "Sorry, you need to be at least 18 to join the Xbox... Discussion in 'XBoX Games and Apps' started by EliteLewis360, Jun 29, 2018.

  1. Xbox Insider Hub denied access "You must be over 18" message


    I am unable to access the Xbox Insider Hub app due to an error message being displayed saying "Sorry, you need to be at least 18 to join the Xbox Insider program", where my Microsoft account age is set to 21. I wish to access the App but have been unable
    to even though through support I have determined that my account is most likely eligible for the Xbox Insider preview program.

    :)
     
    EliteLewis360, Jun 29, 2018
    #1
  2. coolodude69
    coolodude69 Guest
    Xbox Insider Hub won't let me in the app, says I'm underage, although am not.

    When I try to open Xbox Insider hub, it presents me with this message,"Sorry, you need to be at least 18 to join the Xbox Insider program". My microsoft account is over 18...

    I have just purchased sea of thieves and cannot access it's closed beta Xbox Insider Hub denied access "You must be over 18" message :(

    Please help!

    Thanks Xbox Insider Hub denied access "You must be over 18" message :)
     
    coolodude69, Jun 29, 2018
    #2
  3. GLX Dino
    GLX Dino Guest
    Wrong account, now I can't log into Insider Hub

    Ok so I downloaded Xbox Insider Hub, but logged into the wrong account. The account that I logged in on was registered as under 18 years old. Now whenever I just launch Xbox Insider Hub I get this message: You must be 18 to join Xbox Insider." And then all I
    can do is close the program. How can I change the account? (I've tried reinstalling several times)
     
    GLX Dino, Jun 29, 2018
    #3
  4. Ariel Acu
    Ariel Acu Guest

    Xbox Insider Hub denied access "You must be over 18" message

    Hi lewis2470,

    Normally, you will receive that error message if the system identified that your account is set as a child account. May I know if you changed your date of birth listed in your account? If so, it's possible that the system is having difficulty with verifying
    the correct date of birth that's why you're getting the said error message when trying to use the Xbox Insider Hub app. I recommend that you contact our
    Xbox
    Support
    to get assistance with verifying your date of birth and to guide you on how to access the Xbox Insider Hub app.

    Let us know if you need further assistance.
     
    Ariel Acu, Jul 2, 2018
    #4
  5. Ariel Acu Win User

    Xbox Insider Hub denied access "You must be over 18" message

    Hi lewis2470,

    Normally, you will receive that error message if the system identified that your account is set as a child account. May I know if you changed your date of birth listed in your account? If so, it's possible that the system is having difficulty with verifying
    the correct date of birth that's why you're getting the said error message when trying to use the Xbox Insider Hub app. I recommend that you contact our
    Xbox
    Support
    to get assistance with verifying your date of birth and to guide you on how to access the Xbox Insider Hub app.

    Let us know if you need further assistance.
  6. john.matzen Win User

    Minecraft BETA - insider program - how to opt out under 18?

    That does not work. He can't access Xbox Insider Hub because he's not 18. It says this when he tries to access it and doesn't allow him in.
  7. MrJGatsby2 Win User

    Error on my account: Access Denied!!!

    Reference #18.cc133617.1494308781.21444d10

    Access denied to this server.

    Is the error message I've been getting when trying to access the Xbox store from my phone.
  8. lowgogo2 Win User

    Xbox Insider Hub Error

    When I load the insider hub on my windows 10 and Xbox 1 it says that I am not 18 and so it wont allow me to use it but I am over 18.
  9. XMoIsBackX Win User

    Options in my xbox privacy settings are missing

    You must be on the Xbox insider hub update must be that.
Thema:

Xbox Insider Hub denied access "You must be over 18" message

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