XBOX iOS Game Pass App for Child Account

Discus and support XBOX iOS Game Pass App for Child Account in XBoX on Mobile to solve the problem; I hold our XBOX Ultimate Game Pass Subscription in my user name account. My XBOX is home XBOX. My son has an account on that XBOX. My son just... Discussion in 'XBoX on Mobile' started by Psoto, Jul 30, 2020.

  1. Psoto
    Psoto Guest

    XBOX iOS Game Pass App for Child Account


    I hold our XBOX Ultimate Game Pass Subscription in my user name account.

    My XBOX is home XBOX.

    My son has an account on that XBOX.

    My son just downloaded the XBOX ioS Game Pass App on his iPad.

    He is logged into the App via his microsoft login credentials and the app recognizes his XBOX user accoubt.

    That said, my son is unable to install any Game Pass games (or remove them).

    Why is that? It seems only I can via the Game Pass iOs App installed on my iPhone under my microsoft account user credentials.



    Appreciate any help here. Thanks.

    :)
     
    Psoto, Jul 30, 2020
    #1
  2. PaganSmurf Win User

    Child's gamertag missing from parents Privacy & online safety settings

    We are having the same issues where the child account cannot join realms on an iOS device but if we log that account into a PC it IS able to join the realm

    On iOS its giving the account cannot join multiplayer games message
  3. ContraryRhombus Win User

    Xbox App and Game pass Apps - iOS

    Hello Gupx,

    I'm afraid that this just looks like the app design at the moment. It would be worth putting this down at the

    request a feature
    to let them know.

    I would find it very frustrating having to keep changing the rotation of my device because of the app design. Hopefully they will allow auto rotate on the apps soon for your sanity!
  4. Shadowskill08 Win User

    Xbox App and Game pass Apps - iOS

    There is a setting on phones to turn off the rotate function. Have you tried turning off rotate to see if that helps?
  5. PalmettoBling Win User

    Why was the Microsoft Rewards quests changed on Xbox?

    I just verified via the Game Pass app on Android. It does NOT include the Metro series quests via that app, so will not be required to complete Game Pass quest master quest.

    Sometimes they add promotional reward quests, and the Rewards dashboard lumps all the quests together, and doesn't seperate the Game Pass specifics. You shouldn't need to purchase that game to complete the Game Pass quests. You can check your progress
    with the Game Pass app available on iOS or Android.
  6. AlainO'Dea Win User

    Child's gamertag missing from parents Privacy & online safety settings

    tl; dr

    Do NOT create Xbox live accounts for children from an iOS device. It will in sadness and wasted time.

    Create the accounts for your kids from a desktop or Xbox instead.

    The Long Version

    Had great help from Amber A. on Xbox live chat support today. Thank you, Amber.

    It appears that Xbox accounts created for children from iOS don't get created properly. They don't prompt for terms and conditions and they don't prompt for a parent to authorize the account. As a result they are left in limbo and cannot add friends.

    The child account created on iOS appears to be unfixable so you may need to get an alternative email for them or create a new live.com account. This is unfortunate, but appears to be unavoidable.

    The solution to this is to create a new Microsoft account for your child from signup.live.com from a desktop computer or an Xbox. You will be prompted to accept terms and conditions and also be prompted for the parent account email to authorize use as an
    Xbox account for a child.

    After these steps are completed the new child account's gamertag will appear under Privacy & online settings in the parent's Xbox settings page.
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XBOX iOS Game Pass App for Child Account

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