Xbox is freaking out

Discus and support Xbox is freaking out in XBoX Accessibility to solve the problem; So i have played on my xbox for about a year. Everything has been fine, but yestersay my game froze so i restarted it. That led to ”for some reason... Discussion in 'XBoX Accessibility' started by TristanG1, Nov 19, 2019.

  1. TristanG1
    TristanG1 Guest

    Xbox is freaking out


    So i have played on my xbox for about a year. Everything has been fine, but yestersay my game froze so i restarted it. That led to ”for some reason took to long to start game”. Tried going in multiple times same thing happened. So i restarted my xbox which
    then froze while trying to login. Now whenever i try to login it just freezez. If i press thw xbox button the screen kinda becomes grey. Anyone got a solution?

    :)
     
    TristanG1, Nov 19, 2019
    #1
  2. Onyx Is Here Win User

    Xbox is freaking out

    Sorry to hear it. Please try power cycling the console by holding the power button on it for 10 seconds till it shuts down. Then unplug it for 30 seconds. Then hold the Sync button (left side near the USB port on the original Xbox One and just below
    the power button on the S and X consoles) and the Eject button for the console then press the power button and hold until you hear a second start up noise.

    If you are using the Xbox One All Digital console then you only need to hold the Sync button and then press the power button to reset.

    You should now see a new screen. Scroll over to Restart/Reset and reset the console to factory settings. There is an option to keep installed games and apps so you won't need to redownload them.

    https://support.xbox.com/xbox-one/console/reset-factory-defaults-using-usb-flash-drive
  3. Korhog Win User

    Xbox is freaking out

    it may a problem with HDD, probably in the nearest feature you will start to getting 8007045d error
  4. choppyseize Win User

    Xbox is freaking out

    It sounds like you have a corrupted file somewhere. You may need to do a full reset of the console. I would first try a soft reset though

    To do a soft reset just go Settings, All settings, System, Console info, Reset keeping games and app.

    If that doesn't work then you want to try a full reset which is the same process except this time you don't keep games and apps. You want to wipe the entire console.

    Hope that helps.
  5. XBF Leslie D Win User

    Xbox Fully freaking out

    Hey Guys

    Thanks for reaching out to us today! I'm sorry to hear about the issue.
    I highly understand the frustration with all of this. We did have an active service alert earlier that was affecting our Core Services. The service alert is now gone, and the issue should be fixed. If anything we suggest for you guys to perform
    a Power Cycle to refresh the console.

    To perform a power cycle on the Xbox:

    1. Turn off the Xbox One console by pressing the Xbox button on the front of the console for about 10 seconds until it shuts down completely.
    2. Unplug the console's power cable. Wait 30 seconds.
      Important Be sure to wait 30 seconds. This step resets the power supply.
    3. Plug the console power cable back in.
  6. XBF Leslie D Win User

    Xbox Fully freaking out

    Hi there,

    Thanks for reaching out to us in the forums for this issue. Sorry to hear that your console is giving you some difficulty. What we'd recommend is that you try our Xbox
    One System Update Solution
    Or, you can try the steps from our support article entitled Troubleshooting
    a blank TV screen or monitor while your Xbox One is on
    to see if that will provide a solution.

    Currently, there is a
    service alert out for our Xbox Live Core Services
    which may make that difficult to do at the moment, so you may want to try troubleshooting once it ends. Our website is currently down also, we do apologize for the inconvenience.
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Xbox is freaking out

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