Xbox keeps logging me out of my account

Discus and support Xbox keeps logging me out of my account in XBoX Accessibility to solve the problem; so far this seems to only happen with Final Fantasy X/X2…i even changed my password and hard reset my xbox 5ef8ef31-4d9e-4baa-9964-e2572711fd86 Discussion in 'XBoX Accessibility' started by BUTTERS8409, Apr 30, 2019.

  1. BUTTERS8409
    BUTTERS8409 Guest

    Xbox keeps logging me out of my account


    so far this seems to only happen with Final Fantasy X/X2…i even changed my password and hard reset my xbox

    :)
     
    BUTTERS8409, Apr 30, 2019
    #1
  2. Daniel_0815 Win User

    Xbox keeps logging me out of my account

    Hi,

    have you coupled your Xbox account with your controller? If so, try to un-couple it and then try again.

    If that doesn't work and the problem still occurs, try to contact Square Enix support or the Xbox support at support.xbox.com
  3. Radiant Sword X Win User

    Xbox keeps logging me out of my account

    Hi. That is weird. Have you tried to reinstall Final Fantasy or restart your console? Maybe that might fix it.
  4. M3tal Daz3 Win User

    My Xbox keeps logging me out

    Try removing the account from the console, doing a hard restart, hold the power button for 10 seconds while the system is on, and then re-adding the account
  5. XBF Leslie D Win User

    My Xbox keeps logging me out

    Hi Clint,

    Thanks for reaching out to us in the forums. I'm sorry to hear this is currently happening. I would like to clarify when it logs you out of your account does it also log you out of Xbox live?

    I would like for you to perform a network test, please do the following: System> Settings >
    Network > Network Settings > Test Multiplayer Connection. Do you get an error code? If so click this article

    "I get an error message when I run the 'Test multiplayer connection' on Xbox One"


    Also, let's get your network statistics; System> Settings >
    Network > Network Settings > Detailed network statistics.

    Here's a quick troubleshooting step I suggest is to clear the console's mac address.

    To clear the alternate MAC address(Network cache)on the Xbox One console follow these steps:

    • Go toSettings
    • Select Network > Network Settings
    • Select the Advanced Settings
    • Next choose the Alternate MAC Address
    • Select clear and restart
    Let us know how it goes.
  6. JhonSnow777 Win User

    My Xbox keeps logging me out

Thema:

Xbox keeps logging me out of my account

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