Xbox Live Access Issue

Discus and support Xbox Live Access Issue in XBoX Accessibility to solve the problem; My son got a new xbox and he signed in to his account, but it is not recognizing his xbox live subscription. It keeps telling him he has to purchase a... Discussion in 'XBoX Accessibility' started by SharkAttAck2639, Sep 12, 2019.

  1. Xbox Live Access Issue


    My son got a new xbox and he signed in to his account, but it is not recognizing his xbox live subscription. It keeps telling him he has to purchase a subscription but we already have an active one that is good until December.

    :)
     
    SharkAttAck2639, Sep 12, 2019
    #1
  2. Onyx Is Here Win User

    Xbox Live Access Issue

  3. XA JJKILLERs Win User

    Xbox Live Access Issue

    My son got a new xbox and he signed in to his account, but it is not recognizing his xbox live subscription. It keeps telling him he has to purchase a subscription but we already have an active one that is good until December.
    Might redownload his account
  4. THANOS OPRESSOR Win User

    Xbox Live Access Issue

    Verify that the account logged in to the console is the same account that has the subscription service.
    On the old console has the account been logged out?
  5. GroundOregano94 Win User

    Xbox Live Access Issue

    If his account bought Live it must be shown on the new console. Subscription is connected to account, not to console.
  6. Exodus Scalpel Win User

    Xbox Live Access Issue

    Try a hard reset by holding down the power button for 10 seconds until the console shuts off.

    Unplug the power cable and wait for 5 min before plugging in back in.

    That might fix the problem
Thema:

Xbox Live Access Issue

Loading...
  1. Xbox Live Access Issue - Similar Threads - Live Access Issue

  2. Xbox Live Access after subscription purchase

    in XBoX Accessibility
    Xbox Live Access after subscription purchase: I purchased one year of xbox live for my granddaughter who is a family member on my account. I do not game. I thought she would automatically have access to xbox live but it is not available for...
  3. Live account hijacked - password changed - cant access live account - still signed in on pc...

    in XBoX Accessibility
    Live account hijacked - password changed - cant access live account - still signed in on pc...: I created a new account here just to post this because my old account was hijacked. I received an email saying "Microsoft account unusual sign-in activity" then another saying "Microsoft account...
  4. Xbox Live Billing and Access Issues

    in XBoX on Consoles
    Xbox Live Billing and Access Issues: For the past two weeks, I've been having a major issue with my Xbox Live Gold. Even though I have recurring billing turned on, a charge has been posted and billed to my Xbox account AND Discover...
  5. Message keeps coming up that need to renew subscription so no access to Xbox live.

    in XBoX on Consoles
    Message keeps coming up that need to renew subscription so no access to Xbox live.: Hello. All of a sudden message keeps popping up that need to renew subscription although was renewed in January. Therefore not able to get into xboxlive. Have been trying to contact microsoft but...
  6. Xbox live issue when accessing Tom Clancy's The Division 2

    in XBoX Games and Apps
    Xbox live issue when accessing Tom Clancy's The Division 2: I guess this is a known issue but I wanted to document it: Xbox live issue when accessing Tom Clancy's The Division 2 cbf00d97-a489-47f8-a64d-c904c6ef4a21
  7. COD WWII Live Access Issue

    in XBoX Games and Apps
    COD WWII Live Access Issue: Cant log into the COD WWII live servers. Keep getting Error Code 32770 says service is not available but Xbox Live says all games and servers are up and running c3949a02-6bdf-49a6-82a6-6542ce6c3057
  8. Xbox live issues with accessing digital content.

    in XBoX on Consoles
    Xbox live issues with accessing digital content.: I've been seeing this issue pop up with all my digital games for three years now, where xbox has issues verifying if I actually own the content im trying to play. Regardless of how long I've owned...
  9. Having multiple issues on my console and accessing stuff on XBOX live after the update

    in XBoX on Consoles
    Having multiple issues on my console and accessing stuff on XBOX live after the update: After the newest update downloaded I cannot access my achievements or the XBOX store on my Xbox one console. All my save data is gone as well but the games are still on the hard drive. When I try...
  10. Live Connection Issues?? - Unable to access most of various live services Virgin Media UK

    in XBoX on Consoles
    Live Connection Issues?? - Unable to access most of various live services Virgin Media UK: Hello Over the past few weeks I have been plagued with sign in issues on my Xbox one. I am on Virgin Media in the UK, using a superhub2 in modem mode and a Netgear Nighthawk Router, My Xbox is...