Xbox Live access on new Family console

Discus and support Xbox Live access on new Family console in XBoX Accessibility to solve the problem; Evening All Ok ... My son inherited my XBOX One upon the release of the ONE X many years ago and I proceeded to create a new account for him and... Discussion in 'XBoX Accessibility' started by x PX x, Aug 29, 2019.

  1. x PX x
    x PX x Guest

    Xbox Live access on new Family console


    Evening All

    Ok ... My son inherited my XBOX One upon the release of the ONE X many years ago and I proceeded to create a new account for him and added him to my family and all has worked well for the past 2 years ...however the original XBOX ONE died this morning so
    a new ONE S has been purchased but we are now not getting any XBOX LIVE access

    I have logged both him and my accounts to the new console and my LIVE works but his doesn't ..... It show his friends are online and he has received messages but when we go to join/start a Party or start a game it's asking to set up a new LIVE subscription
    !!!!

    TIA for any help

    Regards

    Jeff

    :)
     
    x PX x, Aug 29, 2019
    #1
  2. XBF Amber M Win User

    Xbox Live access on new Family console

    Hi Jeff,

    Thanks for reaching out to us in the forums for this issue. If you haven't already done so, you may wish to go ahead and set your profile a the Home Console profile on the new console. You may have had this set up on the last console, but in order to share
    the games/Xbox Live Gold with your son's account on the new One S, you'll need to make the designation once again. Once completed, he will be able to share the subscriptions and games from your account and, no worries, your account doesn't need to remain
    signed in to have this in effect. If you already have your account set as home console profile on a different Xbox, then this would remove that designation from that particular console.

    How to designate an Xbox One console as your home Xbox

    Give this a try and let us know the results.

    I hope that this helps out!
  3. XBF Amber M Win User

    Xbox Live access on new Family console

    Hey there Jeff!



    Thank you for letting us know that the issue has been resolved and we were glad to have been of help. As such, we'll be locking the thread at this time. If you ever require any help with any other issues please feel free to come back to the Xbox
    Forums for further assistance.



    Thank you again and have a great day!
  4. blueamcat Win User

    Xbox Live access on new Family console

    If only you play on the One X, no. But only you will have access to Gold on the One X. :)

    That's how I have them setup in my home too.
  5. x PX x Win User

    Xbox Live access on new Family console

    Excellant ...thank you again ...very much appreciated
  6. x PX x Win User

    Xbox Live access on new Family console

    Thank you for your reply ... Will this have an affect on MY ONE X ?
Thema:

Xbox Live access on new Family console

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