xbox live account hacked an perm banned (recovered account already)

Discus and support xbox live account hacked an perm banned (recovered account already) in XBoX Accessibility to solve the problem; my account was recently hacked and received a perm ban from Xbox live services my email also got hacked and compliance locked, but since then I have... Discussion in 'XBoX Accessibility' started by Bossalinie985, Jun 17, 2021.

  1. xbox live account hacked an perm banned (recovered account already)


    my account was recently hacked and received a perm ban from Xbox live services my email also got hacked and compliance locked, but since then I have successfully RECOVERED the email and added phone verification an authenticator. I did a enforcement appeal an stated I was hacked an the process I've been having to deal with is very frustrating, an still haven't got a response going on day 14. I contacted support again and they claim that they can't even see a active appeal request for the enforcement team to review yet it won't allow me to submit another one also I haven't received any other email confirmation except for the enforcement notice that alerted me of the ban. I've spent 1000$ on games an just want to be able to play again or at least get some kind of response somebody please help me

    username bossaline985

    service number [mod removed] (first agent who helped me get email back)

    [mod removed] (2nd agent) who sent me to this forum page

    :)
     
    Bossalinie985, Jun 17, 2021
    #1
  2. Smwutches Win User

    xbox live account hacked an perm banned (recovered account already)

    Unfortunately all you can do is wait for the response from the enforcement team. They don't use the forums and we're all just fellow gamers here so we wouldn't have any additional information. Support doesn't handle enforcement issues directly which is most likely why they didn't seen an appeal request.
  3. Bossalinie985 Win User

    xbox live account hacked an perm banned (recovered account already)

    well with my back against the wall, the customer support agent the 2nd service request number actually recommended i post here because I've exhausted all other options an felt that it might get seen here i feel like 14 days with out even a response is pretty bad tbh I understand they have high demand issues but that's a little excessive
  4. [Farscape] Win User

    account taken

    You could end up with a perm ban anyway for sharing your credentials and game sharing, but you can follow the instructions below to try and recover your account.

    https://support.microsoft.com/en-us/help/10494/microsoft-account-recover-hacked-compromised-account
  5. LFC JAY E 9193 Win User

    General Information

    49555 but this is my 2nd account. the first account had about 67k but it got perm banned due to being hacked and messages being sent
  6. ngocphi Win User

    Purchased a used xbox360 how do I get original owner info off

    You don't

    You aren't legally allowed to use his account and worthy of a console ban and an perm ban from xbox live

    Accounts are not transferable
Thema:

xbox live account hacked an perm banned (recovered account already)

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