Xbox live account not connected to Microsoft account (Gaming)

Discus and support Xbox live account not connected to Microsoft account (Gaming) in XBoX on Windows to solve the problem; Since a while I am playing Sea of Thieves on my pc. Therefore you are required to have a xbox live account connected to your microsoft account to play.... Discussion in 'XBoX on Windows' started by CocoBadgers, Jan 22, 2021.

  1. CocoBadgers
    CocoBadgers Guest

    Xbox live account not connected to Microsoft account (Gaming)


    Since a while I am playing Sea of Thieves on my pc. Therefore you are required to have a xbox live account connected to your microsoft account to play. Everything works fine. However, when I want to log in on the Sea of Thieves website it says my microsoft
    account has to be connected to a xbox live account (which already is the case). Because of this I cannot enjoy all the features given on their website. Since I can only request help on their website with a connected xbox live account to my microsoft account
    (which they do not recognize for some reason) I thought let's try the other site of this case: Microsoft. How can I solve this issue?

    :)
     
    CocoBadgers, Jan 22, 2021
    #1
  2. WPAK Win User

    Can I Connect My Offline Profile To My Windows Live Profile?

    Hi there,

    You can upgrade your offline profile to an profile with xbox live access, but you will need an Microsoft account (windows live account) that doesn't already have an xbox account connected.

    Since you mention that there is already an xbox account connected to your Microsoft account, you will first need to remove it. This can be done by

    1. downloading that profile that is already connected to your Microsoft account

    2. Move that xbox account to a other/new Microsoft account (this can be done after 30 days, and is a security measure)

    3 now you are able to promote your offline account and connect it to your Microsoft account (the windows live account) since it no longer holds an xbox account.

    4. When the offline profile is Signed in, press the guide button and select 'connect to live' and follow the steps.

    -

    If you have any questions just ask.
  3. WPAK Win User

    xbox live and windows live accounts

    Hi there,

    -

    have you tried making your account (on the pc) a local account, should be somewhere in the personal settings options.

    This will remove the link with the account to your Microsoft account (and that Xbox Live account)

    After that you should be able to connect your own xbox live account to the account on the pc (when opting for connecting a microsoft account) to specify your own Microsoft account (and Xbox Live account)

    I hope it's some what understandable...
  4. WPAK Win User

    HELP!!!

    Hi there,

    only one xbox live account can be connected to a specific Microsoft Account, so if you want to 'upgrade' an offline profile to a xbox live account you will need to use a Microsoft Account that doesn't have an xbox live account already connected.

    So if you don't have an Microsoft Account without an Xbox live account connected you will need to create a new Microsoft Account if you want to 'upgrade' that offline profile.

    Just to be sure this is the link with the steps on how to create a Xbox live account from an offline profile:

    support.xbox.com/.../offline-profile-to-gamertag
  5. WPAK Win User

    Xbox Smartglass on W8

    Hi there,

    -

    Disconnecting your microsoft account from your pc account, will allow you to connect via a different microsoft account for each app.

    You could also connect the microsoft account with your xbox live account to the pc account.
  6. WPAK Win User

    xbox.com account vs xbox console account

    Hi there,

    whenever you use one single Microsoft account (email address etc) it should show the same gamertag and information anywhere.

    If both do have different Microsoft accounts then there is no way to merge them.

    If both have the same Microsoft account and your console is connected to xbox live I suggest contacting Xbox support via
    support.xbox.com/contact-us since there should be only one connected.

    If one on the console isn't connected to an Microsoft account you will need to connect it to a Microsoft account (via guide button - join xbox live) that doesn't already have a xbox live account connected.
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Xbox live account not connected to Microsoft account (Gaming)

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