Xbox Live charged my credit card without my consent

Discus and support Xbox Live charged my credit card without my consent in XBoX on Consoles to solve the problem; Hi Xbox support Team - my credit card was charged for xbox live subscription without my consent. Please revert it back asap as I do not want Xbox live... Discussion in 'XBoX on Consoles' started by Steve Eun, Aug 1, 2020 at 4:12 AM.

  1. Steve Eun
    Steve Eun Guest

    Xbox Live charged my credit card without my consent


    Hi Xbox support Team - my credit card was charged for xbox live subscription without my consent. Please revert it back asap as I do not want Xbox live at the moment. Looking forward to hearing back from someone soon. Thank you.

    Regards,



    [mod removed]

    :)
     
    1 person likes this.
  2. AridLizard Win User

    Xbox Live charged my credit card without my consent

    if you are having problems changing your payment option to pay the past due balance go to

    https://beta.support.xbox.com/contact-us
    and click the Contact Us button
    select Family and Online Safety as the category
    select I Want to Protect My Account as the topic

    scroll to the bottom of the options and select Chat Online or Request a Call

    then explain the situation when you get through
  3. jujulowe Win User

    Xbox Live charged my credit card without my consent

    my xbox live subscription is past do and its not letting me pay for it with my new card or my Microsoft account balance and its not letting me turn off recurring billing and i think thats the problem
  4. AridLizard Win User

    Xbox Live charged my credit card without my consent

    first, do not post personal info on a public forum.

    to cancel the subscription or turn off recurring billing go to https://account.microsoft.com/services/

    locate the subscription and select either cancel or turn off recurring billing
  5. CreepyMeat Win User

    Xbox Live Gold expired, won't renew

    Same problem with me but i canceled my auto renewal last year and xbox live turned it back on to charge me without permission. Now my account is suspended and i can't remove my credit card... good thing my credit card expired before they charged me 60$ that
    i cant afford at the moment.
  6. Venomous Win User

    Gold Family Pack for retail?

    I originally got my XBOX Live Gold by adding a credit card to my account. Two years later My credit card info was compromised. I got charges of over $1000 on my card. I believe my credit card information was gotten through My Xbox Live account. Why do I
    think that? Because all the fraudulent charges were for online purchases from Microsoft. I called Microsoft and had to fight with them to remove my credit card info. Last year the only way to get a Family Pack was to use a credit card on your account, so I
    did. A few weeks ago my credit card info was obtained by someone again and guess what????? The first $1200 fraudulent charge was online with Microsoft. Until Microsoft offers a Prepaid Family Plan Card at Retailers I will not give them any more money on for
    LIVE or on Live. Trust me I was not Phished.
Thema:

Xbox Live charged my credit card without my consent

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