Xbox Live Claims to be Up and Down

Discus and support Xbox Live Claims to be Up and Down in XBoX on Consoles to solve the problem; On the main screen of my Xbox is a tile labeled "Connect to Xbox Live". When I select this and choose "Test network connection" it reports the console... Discussion in 'XBoX on Consoles' started by gohanman, Oct 19, 2019.

  1. gohanman
    gohanman Guest

    Xbox Live Claims to be Up and Down


    On the main screen of my Xbox is a tile labeled "Connect to Xbox Live". When I select this and choose "Test network connection" it reports the console is online. If I back out it still appears to be offline and has a tile labeled "Connect to Xbox Live".

    What's the best way to determine where the console is wrong - is the message saying I need to connect to xbox live incorrect, or is the message saying my network connection is fine incorrect?

    :)
     
    gohanman, Oct 19, 2019
    #1
  2. SA1NT 0F LI3S Win User

    Xbox Live Claims to be Up and Down

    Try restarting your console.

    Here’s how:

    1. Press and hold the Xbox button in the center of your Xbox One controller to open the Power Center.
    2. Select Restart console.
    3. Select Restart.
  3. SuperVogon Win User

    Xbox Live Claims to be Up and Down

    Have you tried running the "Test multiplayer connection" option on the same Network page?

    That will run some additional tests which verify that you can connect to services enough to access Xbox Live and run multiplayer games. Running that may give you some additional information.
  4. Chargersbride Win User

    Xbox Live Claims to be Up and Down

    I have that problem sometimes, I turn off the Xbox, I turn my modem off for 10 secs and then turn it on, when the Modem up and running again I turn the Xbox back on, works for me
  5. Ironwilled Win User

    Xbox Live Claims to be Up and Down

    Hi There,

    If its still not working, try to clear the xbox cache, by turning off the console and power brick, unplugging the brick from the back of the xbox, waiting 30 secs, and then plugging it back in, trying to connect again.
  6. AquarrzSudnnym Win User

    Xbox Live Claims to be Up and Down

    XBox Live status is all good so I suspect you need to restart your console and/or your gateway.

    Guide>System>Restart console.

    If still no joy, Turn the console off while you power cycle your gateway. Then once it's fully functional, turn the console on.
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Xbox Live Claims to be Up and Down

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