Xbox live clips missing

Discus and support Xbox live clips missing in XBoX on Consoles to solve the problem; Some of the game clips I uploaded to xbox live are missing. I cant access them on my console or phone. I called customer service and after checking... Discussion in 'XBoX on Consoles' started by ghbeezle, Jun 12, 2019.

  1. ghbeezle
    ghbeezle Guest

    Xbox live clips missing


    Some of the game clips I uploaded to xbox live are missing. I cant access them on my console or phone. I called customer service and after checking some things they sent me here with my little homework assignment. It seems like customer service should be
    doing this part, I dont work at Microsoft. I dont even know who I'm addressing but if you can help find my clips and explain why the video editor only works once in awhile I'd appreaciate it. Thank you.

    :)
     
    ghbeezle, Jun 12, 2019
    #1
  2. XBF Brad A Win User

    Xbox clips missing

    Hi Nohax,

    Thanks for coming to the forums. We understand you have question on some game clips that are gone. Within the past few months they implemented that older clips that do not have views or low views are deleted. This is to make more space within the cloud and
    such. Also do know if clip storage is getting close to full it will auto delete older ones also.

    Hope this helps.

    Brad
  3. xXGUYVERXx Win User

    XBox one Problems / missing features

    My xbox is missing the record gameplay with game dvr option. I still can record clips but there's no option to save the clips that option is gone to? Tryed restoring but no joy. Even got the latest update.
  4. tohellnbak Win User

    Record that????

    I sometimes get a 1 second clip of nothingness.... but never a miss timed clip.... I did however... find this out... Xbox can record simultaneous clips... I said Xbox record that.. and didnt notice the kinect confirmation on top right.. so I said it again
    about 5 seconds later.... then a few seconds later.. I get clip saved..... clip saved... checked my clips... sure enough... both were there... a few seconds apart...
  5. Edgarour Win User

    Game clips uploaded to xbox live missing

    Have you checked that it is not a loading problem either through the application of xbox for mobile phones and PCs? because it is possible that the DVr page is no longer functioning properly
  6. Sir Lancealot83 Win User

    Game clips uploaded to xbox live missing

    Hello, thank you for bringing this to the forums. I understand you are not seeing your previously record content. As of October 29 last year microsoft did update their capture policy. Any videos recorded before that date that had no views within a 90 day
    period were deleted. After that date and moving forward any videos that do not have any views within 30 days are automatically deleted.

    If there is a video/screenshot that you like i would suggest next time you upload to also upload to one drive. Thats what i do anyway. You get 5GB of free storage with your microsoft account. I don’t know if this is the cause of why you aren’t seeing the
    videos but this is my best guess. Hope it helps.
Thema:

Xbox live clips missing

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