Xbox live Communication Suspension

Discus and support Xbox live Communication Suspension in XBoX on Consoles to solve the problem; The other day, I got a one day suspension for some words I shouldn't of used in a xbox live message. I was suspended because the other party reported... Discussion in 'XBoX on Consoles' started by Jscott1089, Mar 5, 2020.

  1. Jscott1089
    Jscott1089 Guest

    Xbox live Communication Suspension


    The other day, I got a one day suspension for some words I shouldn't of used in a xbox live message. I was suspended because the other party reported me. My suspension ended on March 2, 2020, 10:09:46 PM. Today I got home from work to find out I am once
    again suspended for the exact same situation. I am angry and confused as to why this has happened because I already served my suspension and now I am suspended once again with no explanation. I have tried calling customer support and they told me to go to
    the enforcement website (which I was already on) and they couldn't give me any more info. They continue to tell me they have no control over it and there is no phone number to contact the enforcement team. The supervisor told me he was gonna transfer me to
    a legal team phone line and I never even got to talk to a representative. All it did was tell me to go to the support page on Xbox's website then hung up on me. So I called again and the lady told me that there was absolutely no one that I could talk to about
    this situation. They couldn't even provide me a email to file a complaint with someone to address this issue. She could only provide me with this website to submit a question. Which honestly I don't know if this is going to do any good. I'm pissed off about
    this situation and want answers. Now I have to sit here and wait for the suspension to be lifted for something I didn't do a second time. I have been a Xbox customer since the original Xbox and I have never experienced this poor service from Xbox support until
    now. I'd really like to be contacted by someone from xbox that can help me on this unfair situation.

    :)
     
    Jscott1089, Mar 5, 2020
    #1
  2. Lov10sBeauty Win User

    My friend can’t message me or join parties due to an issue

    the suspension with messages it is something temporal. I guess he received an e-mail with the info about that notifying it

    here you can read a fragment of the official info about xbox live suspensions: https://support.xbox.com/en-US/xbox-one/xbox-live/xbox-live-suspensions

    Communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice messages, video communications,
    Skype on Xbox One, in-game chat, and party chat. Communications suspensions are issued for a specified temporary duration, often of 1, 7, or 14 days.

    During a communications suspension, the account may continue to access the Xbox Live service, including online multiplayer. At the conclusion of the suspension all communication functionality will be automatically restored.
  3. Daft Badger Win User

    Cant hear anyone in game and party

    Communications Suspensions
    Communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice messages, video communications,
    Skype on Xbox One, in-game chat, and party chat. Communications suspensions are issued for a specified temporary duration, often of 1, 7, or 14 days.

    During a communications suspension the account may continue to access the Xbox Live service, including online multiplayer. At the conclusion of the suspension all communication functionality will be automatically restored.
  4. Daft Badger Win User

    Communication suspension question

    Communications Suspensions
    Communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice
    messages, video communications, Skype on Xbox One, in-game chat, and party chat. Communications suspensions are issued for a specified temporary duration, often of 1, 7, or 14 days.

    During a communications suspension the account may continue to access the Xbox Live service, including online multiplayer. At the conclusion of the suspension all communication functionality will be automatically restored.
  5. M3tal Daz3 Win User

    Choose something else to do....

    Communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice messages, video communications,
    Skype on Xbox One, in-game chat, and party chat.

    During a communications suspension the account may continue to access the Xbox Live service, including online multiplayer. At the conclusion of the suspension all communication functionality will be automatically restored.

    To check your suspension or if eligible for a case review: https://enforcement.xbox.com
  6. Gun5Akimbo Win User

    Friends can't hear me in party chat

    Here is right from their website pay close attention to the last couple of sentences.

    Communications Suspensions

    Communication suspensions are imposed due to inappropriate conduct during communication activities on Xbox Live. This suspension blocks an account from accessing any communication features on Xbox Live, including text messages, voice messages, video communications,
    Skype on Xbox One, in-game chat, and party chat. Communications suspensions are issued for a specified temporary duration, often of 1, 7, or 14 days.

    During a communications suspension the account may continue to access the Xbox Live service, including online multiplayer. At the conclusion of the suspension all communication functionality will be automatically restored.
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Xbox live Communication Suspension

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