XBOX Live Dotpay problem ...

Discus and support XBOX Live Dotpay problem ... in XBoX Sales and Promo to solve the problem; Hello . I bought the game through a dotpay payment (about 3 hours ago). So far it has not been added to my accout. The only thing I got was e-mail from... Discussion in 'XBoX Sales and Promo' started by wjehu, Dec 29, 2018.

  1. wjehu
    wjehu Guest

    XBOX Live Dotpay problem ...


    Hello . I bought the game through a dotpay payment (about 3 hours ago). So far it has not been added to my accout. The only thing I got was e-mail from dotpay with payment
    confirmation and my money has disappeared from my bank account in an amount such as the game cost ... in the shopping history of Microsoft there is no trace after buying the game ... XBOX Live Dotpay problem ... :( what should I do?

    :)
     
    wjehu, Dec 29, 2018
    #1
  2. choppyseize Win User

    XBOX Live Dotpay problem ...

    This definitely sounds like a Dot Pay issue. Hopefully they will be able to take a look into your account to see what happened.
  3. Puppy Fujo Win User

    XBOX Live Dotpay problem ...

    Microsoft payment options are

    Payment options include:

    • Credit cards
    • Prepaid credit cards
    • Debit cards (not available in all regions)
    • PayPal accounts (not available in all regions)
    • Direct debit (Germany only)

    Dotpay is not a form of payment accepted by Microsoft. So i can only assume you made your purchase from another retailer. Please contact them for assistance.
  4. wjehu Win User

    XBOX Live Dotpay problem ...

    of course, I will contact everyone to solve this problem ... money has disappeared from the bank account and the game is not on my account ... :(
  5. XBF George L Win User

    XBOX Live Dotpay problem ...

    Hello there!

    Thanks for reaching out to us here on the forums with this situation. I understand that you're having trouble with a purchase. If the transaction is not appearing in your
    Microsoft Order History I suggest you contact the Dotpay system themselves and see what is happening with the funds. Let us know with a reply how it goes.
  6. wjehu Win User

    XBOX Live Dotpay problem ...

    Dotpay is a form of payment accepted by Microsoft


    [​IMG]


    btw. I am from Poland ...
Thema:

XBOX Live Dotpay problem ...

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