XBOX LIVE ENFORCEMENT ACTION FOR A SECOND TIME (with no policy being broken!)

Discus and support XBOX LIVE ENFORCEMENT ACTION FOR A SECOND TIME (with no policy being broken!) in XBoX on Consoles to solve the problem; So today I have recieved another Suspension resulting in a time frame of suspension for 7 days, and for absolutely no reason. Someone is reporting my... Discussion in 'XBoX on Consoles' started by Sjnergy, Jan 1, 2021.

  1. Sjnergy
    Sjnergy Guest

    XBOX LIVE ENFORCEMENT ACTION FOR A SECOND TIME (with no policy being broken!)


    So today I have recieved another Suspension resulting in a time frame of suspension for 7 days, and for absolutely no reason. Someone is reporting my Looking For Group posts within the XBOX community when I go in search for playing with people. I have
    called about the first incident, because it happpened once already, and the women who helped me was very kind. I had given her access to my account immediately after explaining the situation to her. She then went over and anazlyzed the report in my account,
    along with all of my forum posts and direct messages via chat on xbox and nothing was out of the ordinary. Everything was friendly and supporitve communication through the game. She was in agreement with myself on the fact that there were no polices broken
    what so ever and that I shouldn’t have had to go through this. Myself and many others pay for this service to enjoy, but we cant enjoy the services when the Microsoft team is unprofessional and do not hold themselves to a higher standard with ensuring that
    all reported incidents are fully investegated on both ends of the party before final action is taken. By fully investegated, this means addressing the customers directly as a representative of the conpany always should. This is how you lose business and customers.
    I then realized why so many people have switched over to Sony or a PC build, in order to avoid such an unorganzied team like this. 8 years in the Marine Corps and I cant even come home and enjoy something so simple as a video game. Again, I will call the team
    @9 in the morning when support opens up their lines and have to go through this all again. I’m not going to be expecting an apology this time. What I expect, from a professional stand point of view, is resolving the issue.

    :)
     
    Sjnergy, Jan 1, 2021
    #1
  2. XBF George L Win User

    Why was I banned when I didn’t do anything wrong

    Hey Jakeyboy3!

    I understand you've experienced an Xbox Live Policy Enforcement Action taken on your account. You will have to go to the
    Xbox Live Policy Enforcement Site to review the active Enforcement Action as well as see if there are any other options available such as a case review. Hope this helps!
  3. Miss Bijoux Win User

    Ban

    Hi Inferno Lezoh -

    Xbox Live Enforcement actions are not something we are able to directly assist with on the Xbox Support Forums. For information regarding Enforcement actions, please refer to the
    Xbox Live Policy and Enforcement website directly.
  4. Elohmn Win User

    falsely accused of modding

    YouTube and Uploaded Videos have nothing to do with Policy Enforcement or any "evidence" for action one way or another. YouTube has nothing to do with XBL other then it being an App available on XBL.

    In short, you wasted your time recording anything in hopes of Policy Enforcement and used YouTube as "evidence".
  5. Miss Portia Win User

    Banned?

    If you make a post at the above forum, you will be helped out by our Xbox LIVE Policy and Enforcement Team. Enforcement actions are not up for discussion outside of those forums.
  6. Miss Bijoux Win User

    issue with my account

    Hey there -



    We are unable to assist with actions taken by Xbox Live Enforcement here on the Xbox Support forums. For all information regarding Enforcement actions, please refer to the Xbox
    Live Policy and Enforcement
    site directly. That site also includes information on how to improve your reputation over time and explanations on how negative reputation affects the online gaming experience.





    Thanks for understanding!
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XBOX LIVE ENFORCEMENT ACTION FOR A SECOND TIME (with no policy being broken!)

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