Xbox live gold and game pass

Discus and support Xbox live gold and game pass in XBoX Accessibility to solve the problem; It turn out that i paid the subscription for xbox live gold of a month, it ended yesterday, now I design that I have debited because an automatic... Discussion in 'XBoX Accessibility' started by AbsterNueve, May 20, 2019.

  1. AbsterNueve
    AbsterNueve Guest

    Xbox live gold and game pass


    It turn out that i paid the subscription for xbox live gold of a month, it ended yesterday, now I design that I have debited because an automatic renewal has been activated, now it does not let me pay with the gift card that I bought today, in the services
    page only gives me the option to cancel or pay with my balance of $200 mxn , the chat of the technical support is closed, what should I do?

    Sorry my english is bad ��

    Help me please

    :)
     
    AbsterNueve, May 20, 2019
    #1
  2. Viper7Gamer Win User

    Upgraded but charged for both subscriptions

    Game Pass Ultimate includes Xbox Live Gold, Game Pass for Console and Game Pass for PC.

    You must have just Game Pass and Xbox Live Gold.
  3. Ricardo Cintra Win User

    Game pass ultimate

    Hi the Game Pass Ultimate is the pack of this Services: Game Pass(Xbox) + Game Pass(PC)+Live Gold

    If you only play in Xbox, Subscribe the Game Pass Ultimate is the Same with you Subscribe Game Pass + Live Gold but you only go pay $ 15.00 vs $20.00 by Subscribe Game Pass and Live Gold Se-pared
  4. DrifterX22 Win User

    I need a fast answer

    No Jay. Game pass is separate from Xbox live gold and ultimate which is both game pass and gold. You need Xbox live gold to play online multiplayer games.
  5. AridLizard Win User

    About game pass ultimate.

    the upgrade from Xbox Game Pass to Game Pass Ultimate combines Game Pass with Xbox Live Gold, that is why Game Pass Ultimate costs more than standard Game Pass, and the combined cost is cheaper than having Live Gold and Game Pass as separate subscriptions
  6. XBF Leo G Win User

    my son to upgrade ultimate game pass- I cancelled it and now xbox live wont work

    Hello dannyheaton,

    Thank you for posting on the Xbox forums. We understand that you canceled Xbox Game Pass Ultimate and now your son is unable to use Xbox Live Gold.

    Xbox Game Pass Ultimate
    is three different subscriptions in one. It includes Xbox Live Gold, Xbox Game Pass and Xbox Game Pass for PC. If you cancel Xbox Game Pass Ultimate, you lose access to all three of these subscriptions. That is why your son is unable
    to use Xbox Live Gold features.

    Generally, users will upgrade their Xbox Live Gold subscription to Xbox Game Pass Ultimate. This will convert your Xbox Live Gold time to Xbox Game Pass Ultimate time. If you cancel Xbox Game Pass Ultimate after upgrading, you must

    purchase an Xbox Live Gold subscription
    in order to continue using online features for your console. We hope this information helps
    dannyheaton!
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Xbox live gold and game pass

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