Xbox Live Gold Auto-Renewal

Discus and support Xbox Live Gold Auto-Renewal in XBoX Games and Apps to solve the problem; When you create an Xbox account, does it assume you want auto-renewable? I barely play my xbox (let alone with other people) so there's no reason to... Discussion in 'XBoX Games and Apps' started by BonoKoi, Jul 8, 2019.

  1. BonoKoi
    BonoKoi Guest

    Xbox Live Gold Auto-Renewal


    When you create an Xbox account, does it assume you want auto-renewable? I barely play my xbox (let alone with other people) so there's no reason to (and I don't remember) setting up auto-renewal. Now I've been charged $9.99 every month for like a year and
    I've never gotten a single email or notification about it, the only reason I found out was because I was going through my statements. I know how to turn it off but I want to know if this is like a default setting or if somehow i accidentally turned it on.
    I would like all that money back but I'm afraid they'll refuse if it was in fact I that turned that setting on (which like i said i really dont think I did). Thank you.

    :)
     
    BonoKoi, Jul 8, 2019
    #1
  2. RobertReido Win User

    2 Months for £2

    No, your gold membership will not be affected even if you turn off Auto-Renewal.

    PLEASE NOTE: If you deactivate Auto-Renewal. Your Xbox LIVE Gold Membership will end on the date of expiration.
  3. M4RV 71 Win User

    2 Months for £2

    No your gold subscription will not get cancelled if you turn auto renewal off.



    This support thread shows you how to turn auto renewal off



    support.xbox.com/.../cancel-xbox-live-gold-subscription



    This paragraph in that support thread also states that your gold membership will run until the end of the paid period if you turn auto renewal off:



    Important: Important: If you turn off auto-renewal, your Xbox LIVE Gold Membership will expire at the end of your paid membership time. Until then, you can continue to enjoy all the benefits of Xbox LIVE membership.
  4. THEOWENKILLER Win User

    big problem need help

    support.xbox.com/.../cancel-xbox-live-gold-subscription

    Turn off auto renew.
  5. MB5656 Win User

    Account has Been suspended. Need help!

    yes you can cancel auto renewal go here:

    support.xbox.com/.../renew-xbox-live-gold-account

    hope that helps :)
  6. THEOWENKILLER Win User

    Quick Question about the 1 month 1 dollar Gold program

Thema:

Xbox Live Gold Auto-Renewal

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