XBOX Live Gold expired before it should because of Ultimate Game Pass

Discus and support XBOX Live Gold expired before it should because of Ultimate Game Pass in XBoX on Consoles to solve the problem; Hello! I bought an Xbox Live Gold membership for a year in last april, but 3 days ago I saw that the first month of Ultimate Game Pass is just 1€. But... Discussion in 'XBoX on Consoles' started by KDaniel77, Mar 24, 2020.

  1. KDaniel77
    KDaniel77 Guest

    XBOX Live Gold expired before it should because of Ultimate Game Pass


    Hello! I bought an Xbox Live Gold membership for a year in last april, but 3 days ago I saw that the first month of Ultimate Game Pass is just 1€. But I didn't see that it will convert my Live Gold to Ultimate and when i bought the Ultimate Game Pass,
    I refounded it, because I got scared of I need to pay that for the remaining of my Live Gold so I refounded it and my Live Gold is now gone. What can I do to get back my remaining months?

    :)
     
    KDaniel77, Mar 24, 2020
    #1
  2. denis97g Win User

    Game pass

    Hi! it should be 2€ for 2 months. About the expiration date, did you subscribe to game pass or game pass ultimate? Because if you subscribed to Ultimate and have a gold sub, it will merge the two, thus making it expire
    in 2020.
  3. KDaniel77 Win User

    XBOX Live Gold expired before it should because of Ultimate Game Pass

    Oh that's sad. :( Thank you for reply!
  4. denis97g Win User

    XBOX Live Gold expired before it should because of Ultimate Game Pass

    Hello! unfortunately as the 2 subscriptions are merged, if you unsubscribe you'll have to buy a new gold subscription.
  5. matthewiag Win User

    Xbox Live Gold And Game Pass Ultimate

    Hello Capitain Gonzo

    To go back to Xbox Live Gold or Game Pass Only you would need to Cancel Auto Renewal on Ultimate Game Pass let it Expire and then Re-Subscribe to Xbox Live Gold or Game Pass.
  6. NinjaLunchBox79 Win User

    Questions about Xbox Game Pass Ultimate Conversion Rates

    Whenever your Live Gold expires is when your Ultimate Pass expires.
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XBOX Live Gold expired before it should because of Ultimate Game Pass

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