XBOX LIVE GOLD not working after payment

Discus and support XBOX LIVE GOLD not working after payment in XBoX on Consoles to solve the problem; I paid my xbox live gold a couple of days ago but every time I attempt to do anything that requires gold it asks me to buy it. I have tried to reset my... Discussion in 'XBoX on Consoles' started by HodbitT, Sep 3, 2019.

  1. HodbitT
    HodbitT Guest

    XBOX LIVE GOLD not working after payment


    I paid my xbox live gold a couple of days ago but every time I attempt to do anything that requires gold it asks me to buy it. I have tried to reset my xbox, checked it was right account, removed profile and adding it back and still nothing. Any ideas?

    :)
     
    HodbitT, Sep 3, 2019
    #1
  2. AridLizard Win User

    XBOX LIVE GOLD not working after payment

    sign in to https://account.microsoft.com/services/to double check that the subscription is active.

    if it is still not working go to https://support.xbox.com/en-US/contact-us

    choose a category then in Step 2 select See Other Options

    select Payment and Billing then select whichever of the 2 options you prefer (you can request a call back from support so you can talk to a real person on the phone)

    hope this helps
  3. XBF Ezra G Win User

    XBOX LIVE GOLD not working after payment

    Hi HoodbitT,

    Thanks for your post. I understand you are experiencing an issue with your Xbox Live Gold renewal not functioning properly. Have you checked your Microsoft account's

    Order History
    to ensure the renewal was completed properly?

    Please keep us updated.
  4. Braython2912 Win User

    XBOX LIVE GOLD not working after payment

    https://www.google.com/url?sa=t&source=web&rct=j&url=https://support.xbox.com/it-it&ved=2ahUKEwjEi73e4LDkAhUDC-wKHcGWB-cQFjAAegQIBxAD&usg=AOvVaw0DtUiJlm8AYVL9WAjJ3kYN
  5. moomin bumfngaz Win User

    XBOX LIVE GOLD not working after payment

    i am having the exact same issue, been onto them 3 times now and each time keep getting told to basically turn it off and on again.

    i paid £50 to look at a home screen!

    i will be making a formal complaint!

    good luck trying to get it fixed
  6. LedyanoyKoldun Win User

    XBOX LIVE GOLD not working after payment

    Hello. I have a similar problem. Together with XBOX One S, I was presented with a coupon with a code for free XBOX LIVE gold status for 14 DAYS. I did not use this coupon and today I decided to use it, but by entering the code they wrote to me that the coupon is expired. Please restore me a coupon for 14 days
Thema:

XBOX LIVE GOLD not working after payment

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