Xbox live gold payment pending

Discus and support Xbox live gold payment pending in XBoX Sales and Promo to solve the problem; My xbox live gold payment still says its pending rather than completed. The payment should have been taken 2 weeks ago. What can I do to fix this?... Discussion in 'XBoX Sales and Promo' started by JonnyLlo, Mar 14, 2019.

  1. JonnyLlo
    JonnyLlo Guest

    Xbox live gold payment pending


    My xbox live gold payment still says its pending rather than completed. The payment should have been taken 2 weeks ago. What can I do to fix this?

    :)
     
    JonnyLlo, Mar 14, 2019
    #1
  2. JoelHansen Win User

    Xbox live gold payment pending

    Hi,

    I think you need to update your billing information.

    Read some more here:

    https://answers.microsoft.com/en-us/ie/forum/all/xbox-live-gold-membership-pending-payment/414f13df-45c0-4cdd-9f05-1e0b59357cd8
  3. AnemicWhistle03 Win User

    Xbox live gold payment pending

    wait some days, and if is still pending contact support
  4. Gamingboy177 (Sam) Win User

    Xbox live gold payment pending

    Did you purchase the Xbox Live with a Credit Card or Microsoft Currency?
  5. XBF Steven R Win User

    Xbox live gold payment pending

    Hey there Jonny,

    Sorry about the inconvenience.

    Generally, I would say that the easiest way to check up on this is to contact
    customer support
    directly, they should have some info on what's going on and if this would affect your account in any way.

    When you get a chance, get with them and let us know how that helped.

    Thanks for reading!
  6. HassanB Win User

    question about removing payment option on xbox live.

    Hello,

    You wouldn't be able to remove the payment method due to their being a pending transaction associated with that payment method. If you wish to remove this payment method you'd need to contact Microsoft Store support first and cancel your preorder so the pending
    transaction is released on the account.

    If this payment method is also attached to your Xbox LIVE Gold subscription you'd need to turn off automatic renewal and wait for that subscription to end before you're able to take the card off of the account.
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Xbox live gold payment pending

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