Xbox Live Gold Subscription 36 Month Limit to Sign Up For Xbox Ultimate Game Pass Promotion

Discus and support Xbox Live Gold Subscription 36 Month Limit to Sign Up For Xbox Ultimate Game Pass Promotion in XBoX Sales and Promo to solve the problem; Hello, I'm trying to extend my Xbox LIve Gold subscription to the full 36 months which is at July of 2021 right now and I'm trying to extend it to... Discussion in 'XBoX Sales and Promo' started by I Hawkster I, Jul 6, 2019.

  1. I Hawkster I
    I Hawkster I Guest

    Xbox Live Gold Subscription 36 Month Limit to Sign Up For Xbox Ultimate Game Pass Promotion


    Hello,

    I'm trying to extend my Xbox LIve Gold subscription to the full 36 months which is at July of 2021 right now and I'm trying to extend it to July 2022. When I put the key in with a 12 month key it says that I cannot because that would put me over the 36
    month limit. I found out through live support that my account ends on July 28th so because of the extra 24 days I'm past the 36 months. Is there any way to amend this to add my 12 month code or still get the Ultimate Game Pass Promotion when adding the code
    later in the month?

    Thanks!

    :)
     
    I Hawkster I, Jul 6, 2019
    #1
  2. Mistress Sara Win User

    Exchange subscription

  3. XBF Erick C Win User

    Game Pass Ultimate

    Hey there JoshP3,

    Thank you for reaching out to us on the forums, although we have had similar questions in regards to the new Xbox Game Pass Ultimate subscription we are always happy to help as this is new territory for all of us.

    " 'What happens to my prepaid months of Xbox Live Gold and/or Xbox Game Pass when I sign up for Xbox Game Pass Ultimate'

    When you subscribe to Xbox Game Pass Ultimate, we'll apply any prepaid time you have on Xbox Live Gold and/or Xbox Game Pass toward the Xbox Game Pass Ultimate plan, up to a maximum of 36 months. Prepaid time conversion rates are subject to change."

    You can find more information for the new Xbox Game Pass Ultimate subscription by clicking on the link below.

    Xbox Game Pass Ultimate FAQ

    I hope this helps.
  4. Suicidal Groove Win User

    Xbox Live Gold Subscription 36 Month Limit to Sign Up For Xbox Ultimate Game Pass Promotion

    Hi.

    It is no posible to add thay year of Gold. You must wait until you can add that year.

    There is a FAQ for Game Pass
    here
    .
  5. WUIJIBOBO Win User

    Xbox Live Gold Subscription 36 Month Limit to Sign Up For Xbox Ultimate Game Pass Promotion

    You can add the code after you use the Ultimate Game Pass promotion, but it won't give you the same ratio on returns. I think right now 1 year of Gold will give you 8/9 months of Game Pass Ultimate. After you've started your Game Pass Ultimate, if
    you use the same 1 year Gold code I believe it will give you 4 months of Game Pass Ultimate.

    The information on post Game Pass Ultimate conversion rates is available in the FAQ section here: https://www.xbox.com/en-US/xbox-game-pass
  6. XBF Brad A Win User

    Xbox Live Gold Subscription 36 Month Limit to Sign Up For Xbox Ultimate Game Pass Promotion

    Hi Hawkster,

    Thanks for coming to the forums. Unfortunately, there is no way to redeem the code if it goes over the 36 months. You will have to wait and redeem when the year can be added. As far as the promotion, not sure when it ends. It has been out for over a month
    already it is possible it may be out at the end of the month.

    Thanks,

    Brad
Thema:

Xbox Live Gold Subscription 36 Month Limit to Sign Up For Xbox Ultimate Game Pass Promotion

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