Xbox live gold subscription not appearing on account

Discus and support Xbox live gold subscription not appearing on account in XBoX Sales and Promo to solve the problem; I purchased a 12 month Xbox Live gold subscription from Walmart. I entered tho code and everything went through correctly and I was able to play... Discussion in 'XBoX Sales and Promo' started by SeanStew12, Jan 11, 2021.

  1. SeanStew12
    SeanStew12 Guest

    Xbox live gold subscription not appearing on account


    I purchased a 12 month Xbox Live gold subscription from Walmart. I entered tho code and everything went through correctly and I was able to play online. When I tried logging in again a few days later it wanted me to buy another subscription. The one I
    purchased and redeemed was nowhere in the account history and I threw the card away since everything worked the first time. How can I get this fixed?

    :)
     
    SeanStew12, Jan 11, 2021
    #1
  2. Miss Portia Win User

    profile settings

    Hello! It would appear that your account is an Xbox LIVE Free account. A Gold subscription is required to play online. For more information on features available by Xbox LIVE subscription type, check out:
    http://www.xbox.com/Live/Join
  3. Mister Maka Win User

    votre profil ne dispose pas des privilèges pour acceder a cette fonctionnalité

    Hey there mnoetic.

    Taking a look at your profile, it doesn't appear you have Xbox Live Gold. In order to play online you'll need an Xbox Live Gold subscription enabled on your account.
  4. Mister Fitzer Win User

    Xbox Live account is not allowed to play online???

    Hey neg, you'll need a gold subscription, not just a LIVE account. It appears that you're currently showing as having a free account, and not one set up with Gold.
  5. VibroPlex Win User

    Online pass fifa 13 error

    Do you now have an Xbox LIVE Gold paid subscription?

    Does it appear when you do Settings | Account | --> Your Memberships?
  6. Mister Beep Win User

    Voice chat not working

    Hey Asurics,

    It appears that the account you're posting is a Xbox Live Silver account, which would limit Xbox Live party chat. I would ensure that you have an Xbox Live Gold subscription to be able to use party chat, or ensure that your Xbox One Home console is set by
    an account that has Xbox Live Gold.

    Keep us posted!
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Xbox live gold subscription not appearing on account

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