Xbox Live Gold turned into GPU

Discus and support Xbox Live Gold turned into GPU in XBoX Accessibility to solve the problem; I’ve just purchased a 12 month Xbox Live Gold Subscription from a third-party reseller. I went on the Xbox Store to use the code and I got a message... Discussion in 'XBoX Accessibility' started by RB26DETTuga, Nov 9, 2019.

  1. RB26DETTuga
    RB26DETTuga Guest

    Xbox Live Gold turned into GPU


    I’ve just purchased a 12 month Xbox Live Gold Subscription from a third-party reseller. I went on the Xbox Store to use the code and I got a message saying the subscription was going to be transformed into 4 months of Xbox Game Pass Ultimate. I am totally
    upset with this because I have absolutely no interest on having Xbox Game Pass Ultimate and I want my 12 month Xbox Live Gold subscription back. I’ve been trying to reach the support but it seems to be offline 24h per day. Help please!

    :)
     
    RB26DETTuga, Nov 9, 2019
    #1
  2. AridLizard Win User

    Xbox Live Gold turned into GPU

    if you have over 1 month of GPU left I recommend waiting for it to run out as you will lose those months if you cancel (you will only get back the $1 used to upgrade and convert any gold/gamepass to UGP)

    hope this helps
  3. Smwutches Win User

    Xbox Live Gold turned into GPU

    If you subscribed to Ultimate, you would need to cancel that subscription or wait for it to run out before adding a prepaid card. Otherwise, as it states, prepaid gold or game pass codes will be converted to Ultimate when you redeem them. If you already
    redeemed the code, there would be no way to revert it back to gold.
  4. Panno92 Win User

    Xbox live converted to Game pass ultimate

    Hi, if you have an active gamepass ultimate (GPU) subscritpion you can redeem other subscritpion code such as gold and gamepass basic, but they will be converted automaticallywith a fixed ratio to gamepass ultimate, in your case 12 months of gold corresponds
    to 4 months of GPU.

    If you want to have only an active gold subscription you will need to turn off GPU recurring billing, wait for GPU expiration and then start with a new gold subscritpion.

    Since you have already redeemed the code but you only want gold instead of GPU you should contact the xbox support and ask them to convert your subscription, they should be able to do that. https://beta.support.xbox.com/help/...ions/cancel-recurring-billing-or-subscription
  5. Sagaroth Win User

    Game pass ultimate cancellation and previous games with gold from Xbox live

    Hello benfransen!

    Good question, as long as you keep an Xbox Live Gold subscription, you'll still be able to play Games with Gold even if you switch from GPU to Gold.
  6. D.dec Win User

    CARTE ABONNEMENT XBOX LIVE GOLD AVNT MIGRATION VERS XBOX GAME PASS ULTIMATE (XBOX LIVE GOLD AVNT MIGRATION TO XBOX GAME PASS ULTIMATE)

    I will do that! Take the offer at 1€ the first month, i have 28 month of gold who became 29 month of GPU when i will take the GPU.

    I keep my card for live gold and use them "in the future" , for live gold or for game pass...

    Thanks at all of you four your answer!
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Xbox Live Gold turned into GPU

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