Xbox Live Keeps booting us off line!

Discus and support Xbox Live Keeps booting us off line! in XBoX on Consoles to solve the problem; We have internet access......we watch netflix all evening long......but when we got to our newly updated Xbox Live Gold login, it boots us off as soon... Discussion in 'XBoX on Consoles' started by BrianD121, Apr 16, 2019.

  1. BrianD121
    BrianD121 Guest

    Xbox Live Keeps booting us off line!


    We have internet access......we watch netflix all evening long......but when we got to our newly updated Xbox Live Gold login, it boots us off as soon as we log in?

    Any idea?

    Xbox support has no idea...........useless..........central american customer support.

    :)
     
    BrianD121, Apr 16, 2019
    #1
  2. SammieChaos Win User

    Xbox Live Keeps booting us off line!

    In addition to the steps mentioned in the previous comments, try also doing a

    power cycle
    . Some times the console just needs to be refreshed,
  3. XBF Steven R Win User

    Xbox Live Keeps booting us off line!

    Hey there
    BrianD121


    Thanks for bringing this issue staying online to our attention. I can totally see how this could be concerning and/or confusing.

    That being said, we do have a troubleshooting article created for this kind of situation called the

    Xbox One Disconnect Solution
    which I suggest trying. When you get a chance, review the article and let us know if that helped with the issue.

    Thanks!
  4. choppyseize Win User

    Xbox Live Keeps booting us off line!

    You may want to try clearing the MAC address too. To do that just go to your network settings, click advanced network settings, alternate MAC address, select clear, then reset. Your console will restart at that point.

    Also I would check to make sure you're not signed in anywhere else and that the person with the Xbox Live subscription is designated as the home Xbox account.
  5. ZombieJesterCOE Win User

    Xbox Live Keeps booting us off line!

    Does it give you any type of error or does it just log you out?

    when was the last time you did a hard reset of your router/modem?
  6. DJ KD29 Win User

    how to report someone threatening to hack account.

    That is total BS, I got this idiot threatening me that he will boot me out of Xbox live and he has done it twice already just becuase I kicked his *** on Soulcalibur and he keeps saying that I shouldnt play lower ranks but he is the idiot who keeps joining
    my room and fighting me, this kind of idiots deserve to be removed and never allowed to play on xbox live ever again........ Xbox live support,,, you need to do something about this scumbags, I already filed a complaint on my console but the guy keeps finding
    me and booting me out and you should allow us to address their nametags here so everyone knows who they are, we didnt buy an Xbox and we dont pay fox xbox live so we can be booted off line by some random sore loser hacker.............
Thema:

Xbox Live Keeps booting us off line!

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