Xbox live keeps disconnecting, making game pass unplayable

Discus and support Xbox live keeps disconnecting, making game pass unplayable in XBoX Accessibility to solve the problem; Hi, I've recently purchased a game pass subscription for the coming year. However, my xbox live keeps disconnecting every 10 to every 30 minutes... Discussion in 'XBoX Accessibility' started by xNLDx Predator, Aug 3, 2019.

  1. Xbox live keeps disconnecting, making game pass unplayable


    Hi, I've recently purchased a game pass subscription for the coming year. However, my xbox live keeps disconnecting every 10 to every 30 minutes everytime I play. This makes playing my xbox and using the game pass near impossible.

    I have upnp enabled and that seemed to have fixed the issue, but a day later I kept getting disconnected again. I'm mainly playing Forza Horizon 4 and have been having this issue more and more over time.

    My router is a sitecom wl 366 and my xbox one s is connected to wifi. NAT type sometimes says Moderate and other times it says Open. Does anyone have a fix?

    :)
     
    xNLDx Predator, Aug 3, 2019
    #1
  2. xNLDx Predator Win User

    Xbox live keeps disconnecting, making game pass unplayable

    This could be simply that your internet isn't strong enough to handle multiple users. If you have a lot of people in your house all using various devices your ping will spike and you can be removed from matches. People confuse fast internet with
    strong internet all the time.
    It happens when I'm the only person in the house and when there are multiple people. Xbox network settings display a latency between 10 and 30. Which is quite low.
  3. EPIC PersyMan Win User

    Xbox live keeps disconnecting, making game pass unplayable

    if you are connected in WIFI,try to get close enough.
  4. xNLDx Predator Win User

    Xbox live keeps disconnecting, making game pass unplayable

    It's about 3 or 4 meters. Which is 8 to 12 feet. Would be weird though if that is the problem. I've moved the router a couple of times and aside from the Xbox, no other device in the house has any trouble staying connected to WiFi.
  5. napalm 31337 Win User

    Xbox live keeps disconnecting, making game pass unplayable

    I'm going to try and use the xbox at a friend's house tonight, to find out if it's purely an issue that occurs only at my place - in that case I will know if it's my internet/setup or if the problem is related to my xbox/game/profile. Thanks for
    the suggestions!
    Try both ethernet and wifi connection.
  6. xNLDx Predator Win User

    Xbox live keeps disconnecting, making game pass unplayable

    Thanks for your detailed answer T3chnlgydude,

    I fixed the issue by using internet through an ethernet cable. No disconnection issues occurred whatsoever during multiple hours of playing online.
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Xbox live keeps disconnecting, making game pass unplayable

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