Xbox live membership card destroyed

Discus and support Xbox live membership card destroyed in XBoX Sales and Promo to solve the problem; I have a xbox gold card for three months but I rubbed the back of with barely any force and now i can't see what the code is because it got rubbed off... Discussion in 'XBoX Sales and Promo' started by matthewbriggs1, Jan 21, 2019.

  1. Xbox live membership card destroyed


    I have a xbox gold card for three months but I rubbed the back of with barely any force and now i can't see what the code is because it got rubbed off along with the grey stuff. Is there any way of still redeeming it, like bar code or anything?

    :)
     
    matthewbriggs1, Jan 21, 2019
    #1
  2. XBF Erick C Win User

    Xbox live membership card destroyed

    Hey there Matthew,

    Sorry to hear you are running into this problem with your prepaid code. I would advise that you
    Contact Xbox Support to get further assistance with this issue. Unfortunately we do not have the proper tools to handle this through the Forums. Just go ahead and follow the
    link and Request a callback or Request to chat with an agent.

    I hope this helps.
  3. RandyAU93 Win User

    Xbox live membership card destroyed

    About all you can do is return it to the retailer with your receipt and see if they can replace it (and void the old card).
  4. oOII Coxy IIOo Win User

    Oops its appears you have found a glitch in the system.

    This is the same dilema I have but mine is a little more complicated,

    Basically the card that was paying the xbox live on my account was blocked and destroyed as somebody tried to hack into the account a couple of months ago

    However at the same time xbox has confirmed that my membership has been renewed off this card and because of this I cannot remove this payment option or switch my membership over to another card,

    I was wondering if I would be able to change the payment option over the phone without the details of this card because obviously i have had to destroy the card and none of the vital details are contained on bank statements,

    cheers
  5. Juxtapose13 Win User

    How does not having xbox live affect Achievements?

    [quote user="ermac29"]

    ... and just add a Live card to it

    [/quote]

    Do you mean an Xbox LIVE Gold membership card? If so, this is not required. An Xbox LIVE Free membership will keep all Achievements earned, a "premium" membership is not required with this.
  6. onyxishere Win User

    Xbox balance

    Sorry but Xbox currency cannot be used to purchase a Live membership. You can only use a credit card, paypal or purchase a prepaid membership card to do this.
Thema:

Xbox live membership card destroyed

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