Xbox live not working

Discus and support Xbox live not working in XBoX on Consoles to solve the problem; Hi, My xbox says that i cant connect to my xbox live and there is something wrong with the network connection, my internet is fine i just cannot play... Discussion in 'XBoX on Consoles' started by ts shazzy, Feb 13, 2020.

  1. ts shazzy
    ts shazzy Guest

    Xbox live not working


    Hi,

    My xbox says that i cant connect to my xbox live and there is something wrong with the network connection, my internet is fine i just cannot play online games or anyrhing im not sure what to do

    :)
     
    ts shazzy, Feb 13, 2020
    #1
  2. {Parity} Win User

    Xbox live not working

    I am currently logged into the division and playing without issue. I also checked the live services and everything is up and online. Are you still having the problem?
  3. RobertBuckalew Win User

    Xbox Live Not Working?

    yours may need a little extra ...try this ....

    go into settings and accounts and remove all the profiles , (make sure you have the email and password to get them back ) after you remove the profiles , shut the xbox down by holding the xbox logo on the console for 8 seconds till it powers down , while
    it is off , unplug your modem and router for 30 seconds to clear them also , plug the modem and router back up and when they are online , turn the xbox back on , when it is all the way up . re add your main profile ...it may sit there and sync a little while
    but all SHOULD be good afterwards ...
  4. player686 Win User

    Xbox Live Not Working?

    I have the same problem. I was watching Netflix and it went t a white screen and now I cant log back into xbox live as it does nothing when I press the buttons.
  5. Mister Beep Win User

    xbox live not working....

    Hey there xX kukan Xx!

    Sorry to hear about the NAT issue! Glad to see you eventually got the main issue solved, let's start with troubleshooting the NAT issue with our Xbox One multiplayer solution page.

    Follow each step in that page and post back to let us know how it goes! If it doesn't help, post back with the networking hardware you use, be sure to include brand name and model numbers! :D
  6. BobMcFly247 Win User

    Xbox Live not working

    As you appear not having a gold subscription here in the forum the might be a bigger problem with your account.

    I'd suggest to phone the support instead of chatting.

    As I remember there is a solution on this, which was posted by the official staff a while ago:

    The support should check for your gold subscription on their end and then have it removed from your account completely. After having it removed they should reassign a gold subscription to your account with the correct lifetime of the subscription.

    I'll check for the thread mentioned and provide a link here if I find it.
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