Xbox live profile picture keeps resetting

Discus and support Xbox live profile picture keeps resetting in XBoX on Windows to solve the problem; Good afternoon, I've been having this "bug" (I'm not sure) for 2 days. I uploaded a custom picture to my profile and it changes after a couple of... Discussion in 'XBoX on Windows' started by Cute Ahri irl, Dec 3, 2019 at 8:42 AM.

  1. Xbox live profile picture keeps resetting


    Good afternoon,

    I've been having this "bug" (I'm not sure) for 2 days.

    I uploaded a custom picture to my profile and it changes after a couple of seconds, but after few minutes it gets reset somehow. Even trying my old profile picture doesn't work, only the default pictures don't change.

    I've been trying on my windows 10 pc and from my phone, both with the xbox app.

    I don't know what I can do to fix this.

    :)
     
    Cute Ahri irl, Dec 3, 2019 at 8:42 AM
    #1
  2. Cute Ahri irl Win User

    Xbox live profile picture keeps resetting

  3. AyeeJamesy Win User

    Xbox live profile picture keeps resetting

    The image must be at least 1080 x 1080 pixels. The following formats are supported: png, jpg. -- Save the image to a USB flash drive, and insert the drive into one of the Xbox One's USB
    ports. -- On your Xbox One, launch the Guide, select your Profile, and navigate to My profile > Customize profile > Change gamerpic.
  4. Cute Ahri irl Win User

    Xbox live profile picture keeps resetting

    The image must be at least 1080 x 1080 pixels. The following formats are supported: png, jpg. -- Save the image to a USB flash drive, and insert the drive into one of the Xbox One's USB
    ports. -- On your Xbox One, launch the Guide, select your Profile, and navigate to My profile > Customize profile > Change gamerpic.
    I am on pc, not xbox, so sadly this doesn't help me.

    Thanks anyways
  5. J4CK 84U3R Jr Win User

    Xbox live profile picture keeps resetting

  6. XBF Crystal P Win User

    Profile Picture resetting to default

    Hi there Denial,

    Thanks for reaching out. I'm sorry to hear about the issue with Xbox live profile content.

    I recommend trying to
    remove and re-adding your profile
    on the Xbox
    console to help re-align data to the servers.

    Try this out and let us know the results.
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Xbox live profile picture keeps resetting

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