Xbox Live subscription

Discus and support Xbox Live subscription in XBoX Sales and Promo to solve the problem; At the beginning of December I purchased a deal on Xbox for 1 month live for £1. I made sure a few days before the subscription automatically renewed I... Discussion in 'XBoX Sales and Promo' started by NLH1, Jan 12, 2020.

  1. NLH1
    NLH1 Guest

    Xbox Live subscription


    At the beginning of December I purchased a deal on Xbox for 1 month live for £1. I made sure a few days before the subscription automatically renewed I cancelled it and got a refund of my £1. I didn't receive an email to my account despite changing my email
    address for the account so that I would know what was going on at all times (I know it changed because I get all ambassador related emails to the new email). I only found out today, a week after it was meant to be paid because the old email on my account received
    the email instead of me. I tried going through the whole process of cancelling the subscription again but there was no option to, I don't want to renew it. How can I stop this when there's no option for me turn of recurring billing or cancel it when I go to
    manage the subscription in Services & Subscriptions. Please don't send links to the articles that I've already read detailing how to cancel a subscription or turn off recurring billing. I will provide a screenshot of what It shows me when I follow the steps
    of the aforementioned articles below:

    [mod removed - personal information]

    :)
     
  2. Preknowledge Win User

    Cancelar xbox live gold

  3. iRayDawg Win User

    Error with subscription cancellation.

  4. xbox360italy Win User
  5. EggsBoxJuan Win User
  6. oOUTSIDERo62 Win User

    CANCELLING MY XBOX LIVE MEMBERSHIP

Thema:

Xbox Live subscription

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