Xbox live support

Discus and support Xbox live support in XBoX on Consoles to solve the problem; So basically I was playing Dead by Daylight and got a bunch of hate messages because I don't have the greatest internet due to my living location which... Discussion in 'XBoX on Consoles' started by gamersince02, Oct 2, 2019.

  1. gamersince02
    gamersince02 Guest

    Xbox live support


    So basically I was playing Dead by Daylight and got a bunch of hate messages because I don't have the greatest internet due to my living location which only has 1 service provider for the whole area, defended myself telling the people messaging me to relax
    because its a video game and theres no real reason to get upset . I understand a bad connection affects gameplay but it isn't something I have control over and I still want to game as well. the messages continued and I got called a [mod removed] and garbage
    etc so I ended up getting a communications ban after I told them they needed to chill and go outside. Then went online for xbox support (which is a MAZE to get through just to contact a rep) and I was told basically to suck up the ban and "re-read" their guidelines
    and basically told me to eat it. Just wondering how that is in any way shape or form helpful or just....

    :)
     
    gamersince02, Oct 2, 2019
    #1
  2. Bstreateast Win User

    Xbox live support

    this is not pertaining to this GT. I can't post the issue from the GT it affects as it is now banned...
  3. onyxishere Win User

    Xbox Live support

    Ok, you're showing as having a gold membership here so just try and access a multiplayer game.
  4. 8fa405c2-3307-42f7-8 Win User

    xbox live support

    As said above, yes when you are playing multiplayer games.
  5. joshvlogs35 Win User

    Xbox Live support

    my Xbox Live when logging on it says service alert
  6. XBF Paul M Win User

    Xbox Live Support

    Hiya!

    Paul from the Xbox Forums Team here to assist with the issue, it would appear that you're trying to get ahold of
    Customer Support
    to get more information on a charge made to your account. Based on the information provided, you've already tried contacting customer support and are unable to get ahold of a live representative. As well you've also tried filling out the

    Request a Refund Form
    , but there has been no success on the website at this time. I suggest still trying to submit that form maybe on another PC or Laptop. Otherwise continue trying to contact customer support(Steps listed below), unfortunately we can not
    help with any billing issues here on the forums. Sorry bud. I do hope you get this issue taken care of, please let us know how it goes.

    Steps On Requesting a Callback from Support

    1. Contact us here
    2. Select My Account
    3. Say No thanks to the virtual agent
    4. Select Error Messages and codes
    5. Skip step 3 and go to step 4
    6. Select request a callback from support

    Best Wishes,

    Paul Xbox Forums Team!~
Thema:

Xbox live support

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