Xbox LIVE Tenure doesn't show

Discus and support Xbox LIVE Tenure doesn't show in XBoX on Consoles to solve the problem; I signed onto my account the other day and Have notice that my Tenure doesn't appear on neither xbox one & xbox 360 is their anyway to fix this?... Discussion in 'XBoX on Consoles' started by HighOctane1, Jun 4, 2014.

  1. HighOctane1
    HighOctane1 Guest

    Xbox LIVE Tenure doesn't show


    I signed onto my account the other day and Have notice that my Tenure doesn't appear on neither xbox one & xbox 360 is their anyway to fix this?

    :)
     
    HighOctane1, Jun 4, 2014
    #1
  2. FLiX 82
    FLiX 82 Guest
    My xbox tenure doesn't show on my xbox one

    My xbox tenure doesn't show on my xbox one while it does show on my xbox 360.. My tenure should be '5'. Please help!
     
    FLiX 82, Jun 4, 2014
    #2
  3. IXISTiCKYIXI
    IXISTiCKYIXI Guest
    Xbox One tenure doesn't show

    Experiencing the exactly same problem here.

    Xbox One profile doesn't show tenure, despite being OK several days ago, last time i checked.

    Xbox 360 profiles shows tenure correctly.
     
    IXISTiCKYIXI, Jun 4, 2014
    #3
  4. Xbox LIVE Tenure doesn't show

    Hello there HighOctane1

    The tenure counter on Xbox Live appears to have some issues affecting random users, it's something that's being looked into by Xbox Support (see here: forums.xbox.com/.../441105.aspx). Follow that link, there's a handful of troubleshooting steps you can
    try to see if it'll revert to your correct tenure.



    Remember Tenure increases every time a full 12 months of Xbox Live Gold time have elapsed on the account. Also, being Silver will not cancel the Gold time acquired, but tenure will not increase until Gold time has been added
    again.

    if you haven't yet, please try the following steps:

    • Delete your PROFILE ONLY from your console
    • Power down your Xbox 360 console
    • Give your console a little breather! Wait 30 or so minutes and power your console back on.
    • Re-download your profile
     
    PR1NCE DARKNESS, Jun 7, 2014
    #4
  5. User 9242019 Win User

    Years of service incorrect?

    I think every Xbox Live Rewards member that had Live and has continued to subscribe shows the same date. It is when the program was started and doesn't have anything to do with Live tenure.
  6. Elohmn Win User

    Report gamerscore hacking

    [quote user="NanoTechSoldier"]

    If you use a Pre-Paid Redeem Code Card, for a Xbox Live Gold Subscription, it doesn't show your full tenure Dakrkplayer2 (ie. Years on Xbox Live Gold)... My Profile & account, is showing two years on gold & i've been on 12 month Gold since 2008, with this
    GamerTag etc..

    [/quote]Sorry but this is incorrect. Any Method of Payment for Xbox LIVE will have Tenure added after each year. I've had CC for two years and Pre-Paid for three years, showing the Tenure of 5. Even if a Pre-paid of three months
    is used for over a year (or a one month if still available) it will show Tenure.

    The Tenure shows after the Year is up and a new year is paid for. Sorry but you must have either started in 2009 or have had a lapse in time that did not count as a Silver Profile. In addition, the first Month Free Xbox LIVE that everyone is given does not
    apply to Tenure. So if an Account was created in December 2008 it won't reflect 1 year Tenure until January 2010.
  7. IXISTiCKYIXI Win User

    Xbox One tenure doesn't show

    Experiencing the exactly same problem here.

    Xbox One profile doesn't show tenure, despite being OK several days ago, last time i checked.

    Xbox 360 profiles shows tenure correctly.
  8. OCRyzen Win User

    Report gamerscore hacking

    If you use a Pre-Paid Redeem Code Card, for a Xbox Live Gold Subscription, it doesn't show your full tenure Dakrkplayer2 (ie. Years on Xbox Live Gold)... My Profile & account, is showing two years on gold & i've been on 12 month Gold since 2008, with this
    GamerTag etc..
  9. ItsBaconBits Win User

    My 3 years tenure is gone.

    Is your account still gold? Your tenure doesn't show up on silver.

    Edit: after a quick search, I discovered this is happening to a lot of people. Xbox live is aware of the problem and I'm sure they'll have it fixed soon.
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Xbox LIVE Tenure doesn't show

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