Xbox Live transferred to Game Pass Ultimate during beta was due to expire in 2020, now 2019.

Discus and support Xbox Live transferred to Game Pass Ultimate during beta was due to expire in 2020, now 2019. in XboX Insiders to solve the problem; I had Xbox Live paid up until December 2020 when I signed up for the $1 Game Pass Ultimate preview. As we all know, this replaces the entire... Discussion in 'XboX Insiders' started by /u/MrXBob, Aug 26, 2019.

  1. /u/MrXBob
    /u/MrXBob Guest

    Xbox Live transferred to Game Pass Ultimate during beta was due to expire in 2020, now 2019.


    I had Xbox Live paid up until December 2020 when I signed up for the $1 Game Pass Ultimate preview. As we all know, this replaces the entire subscription and should still expire on the same date as Xbox Live was due to expire.

    This was the case for many months, as my account showed that Game Pass Ultimate was due to expire in December 2020. Until I checked recently and noticed an entire year has been removed from my subscription and it is now due to expire in December of this year...

    I have been on live chat with Xbox Support and they told me that my Xbox Live actually expired in April 2019, which is 100% inaccurate as I have been an Xbox Live subscriber for 16 straight years with automatic renewal enabled.

    They said as this was subscribed through the Insider program that I should speak to 'an engineer' and he gave me a link to the FAQ page which obviously didn't help, and the support links just took me straight back to regular Xbox Support.

    Where can I get help about this?

    EDIT: Also I just checked my billing history and it's showing my 12 month subscription in November 2018 but the guy on live support claimed that my XBL expired in April 2019. That's only 5 months, adding to the confusion.

    submitted by /u/MrXBob
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    /u/MrXBob, Aug 26, 2019
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  2. Harmonious Bard Win User

    When will Xbox Live Gold be combined with Season pass for 1 monthly fee?

    Definitely can't buy it right now, only way in is to be a higher tier Xbox Insider. All I know is that my Game Pass sub was due to run out at the end of Feb 2020 and my Xbox Live sub was due to expire at the end of Dec 2020 and after joining I now have
    the combined sub that is good through to the end of Feb 2021... so nothing to pay now until then :)
  3. denis97g Win User

    Game pass

    Hi! it should be 2€ for 2 months. About the expiration date, did you subscribe to game pass or game pass ultimate? Because if you subscribed to Ultimate and have a gold sub, it will merge the two, thus making it expire
    in 2020.
  4. Fl0ydPinkert0n Win User

    Gears 5 beta

    So you can play the beta if you have game pass?
    Yes.

    Also, Game Pass Ultimate subscribers will have access to the Ultimate Edition of Gears 5.

    "Gears 5 will be available to subscribers of Xbox Game Pass (includes console games and PC games) when the game launches on September 10, 2019. If you have an Xbox Game Pass Ultimate subscription, you’ll be able to install the Gears 5 Ultimate Edition during
    the early access period starting on September 6, 2019."

    https://support.xbox.com/en-CA/games/game-titles/gears-5-with-xbox-game-pass
  5. Fl0ydPinkert0n Win User

    Xbox Live Ultimate thoughts?

    It's currently limited to those in the Insider program. It started with the Alpha / Skip Ahead rings, and recently expanded to the Beta ring.

    https://news.xbox.com/2019/04/16/xbox-game-pass-ultimate-xbox-insiders-preview/

    https://news.xbox.com/2019/05/09/xbox-game-pass-ultimate-preview-beta/

    Edit - It's also only available in certain regions at the moment.
  6. Ch1ps Win User

    Xbox Live Ultimate thoughts?

    Holy moly thank you for posting this, I just went from having my Gold expiring in 10/2020 and my Game Pass expiring on 7/2019 to both not expiring until 1/2021!!!

    Thats incredible. I'm a huge fan of this
Thema:

Xbox Live transferred to Game Pass Ultimate during beta was due to expire in 2020, now 2019.

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