XBox Live user name / compromised has been stolen along with games

Discus and support XBox Live user name / compromised has been stolen along with games in XBoX on Consoles to solve the problem; My Xbox Live tagname / username has been compromised or stolen. When we log into our Live account it shows no history assigned to the email address... Discussion in 'XBoX on Consoles' started by Lost and Little Support, Mar 26, 2020 at 9:42 AM.

  1. XBox Live user name / compromised has been stolen along with games


    My Xbox Live tagname / username has been compromised or stolen. When we log into our Live account it shows no history assigned to the email address that we have used for 5+ years. We did a password reset and after changing the password it asks for our username
    / tagname. When entered it states that the name has already been taken. I can't get ANY help from Microsoft up to this point and all of our purchases have apparently been hijacked and stolen.

    Please help.

    :)
     
    Lost and Little Support, Mar 26, 2020 at 9:42 AM
    #1
  2. PanditPurple Win User

    XBox Live user name / compromised has been stolen along with games

    To access the account they must have both your account email and the password, there is a way to recover this, go to account.microsoft.com put the account email on the first page, on the second page put forgot my password. There is an option when you get
    in there that someone has taken my account. There is a recovery process for this very thing. Hopefully you had up to date security on the account, otherwise there is a form to fill out to prove this is your account

    Never give out your account name or password to anyone, in most cases this is caused when a "friend" says he is going to add something to your game or account.

    To get into your account they have to know either the above info or have access to your security proofs.

    If you can no longer find your account, contact customer support and they can help find your account and walk you through the steps
  3. Miss Kleo Win User

    Deleted a profile on accident

  4. The Cthulhu Win User

    Has xbox live been compromised?

    A service alert is currently in effect.
    Click.
  5. lxstoy Win User

    Has xbox live been compromised?

    This has been happening for 3 days now? Ill wait to see what happens?
  6. juan van Win User

    Has Xbox Live been compromised?

    support.xbox.com/contact-us And start an unautherized access investigation.

    Did you have to recover your account to the console when you went back to play?

    I would also change the password on your account and email.
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XBox Live user name / compromised has been stolen along with games

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