Xbox live was already redeemed when I typed it in from the card

Discus and support Xbox live was already redeemed when I typed it in from the card in XBoX Games and Apps to solve the problem; So my Mother bought me a xbox live Gold card for 3 months at Wallmart when she gave it to me the back was not scratch as I suspected but when I got... Discussion in 'XBoX Games and Apps' started by Chase Newton, Jul 31, 2020.

  1. Chase Newton
    Chase Newton Guest

    Xbox live was already redeemed when I typed it in from the card


    So my Mother bought me a xbox live Gold card for 3 months at Wallmart when she gave it to me the back was not scratch as I suspected but when I got home to type it in the store it said it was already has been redeemed and I was confused, why is already redeemed
    but I was the only one who has seen the pin?

    :)
     
    Chase Newton, Jul 31, 2020
    #1
  2. XBF Brad A Win User

    Xbox live was already redeemed when I typed it in from the card

    Hello Chase,

    Thanks for reaching out to the forums. We are sorry for the issue with your code. We recommend requesting a call from support. They can assist you further by seeing when it was redeemed. Make sure to have the proof of purchase as they may need it.

    When you go to Contact Us,follow these steps to request a call from support:



    • Step 1 ----click on Contact us
    • Step 2 ----under what you having trouble with select Subscriptions & billing
    • Step 3-----under what is the issue I can't redeem a code then hit next

      Step 4 ----scroll down to select request a call

    Once they call explain the issue and they will be able to help you. Note that these options regularly change so just keep selecting something that gives request a call from support as a contact option.



    Hope this helps.

    Brad
  3. Xioay Win User

    Already used code

    I recently bought a xbox gift card from walmart and when i went to redeem it it had said it was already redeem which makes no sense when it was freshly put on the rack please help asap thx
  4. HomegrownSilky Win User

    Xbox live promo for gift card

    Pre-paid cards are ususally not acceptable for these type of promotions. What you did is redeem a code but the offer is only good for purchasing live. You made the purchase (of the code) at an earlier time from some other retailer and when you redeem the
    code it is not counted as a purchase. Sorry.
  5. INSOLENT JIM Win User

    redeem code not loading

    I can't redeem any codes! I work hard for my money. I purchased an Xbox One, bought a card for a 3 month Xbox Live Gold Membership, & $15 card. None of the codes work when typed in. I tried the error code into their error code search & nothing worked!
  6. oSparkyyyy Win User

    I never got the $15 Xbox gift card code it promised me when I signed up for gold

    Yes. I bought a Xbox live gold card from Walgreens. When I redeemed it I clicked on the ad that was advertising the $15 gift card if I signed up today. When I clicked on it there was a redeem code option. I clicked redeem code and redeemed it. After I did
    that a message popped up saying that I would receive the code for the $15 gift card within a month, and it's been almost 2 months and I never got it.
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Xbox live was already redeemed when I typed it in from the card

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