Xbox log in issue

Discus and support Xbox log in issue in XBoX on Consoles to solve the problem; I have 2 sons who each have an xbox. Older sons works fine and when I log into microsoft acct, see his device. Second sons xbox now has been asking for... Discussion in 'XBoX on Consoles' started by Lollypop649, Aug 19, 2019.

  1. Lollypop649
    Lollypop649 Guest

    Xbox log in issue


    I have 2 sons who each have an xbox. Older sons works fine and when I log into microsoft acct, see his device. Second sons xbox now has been asking for log in info. I have tried unsuccessfully to log on to it for a couple days and when i look at the
    devices in my Microsoft acct, i don't see his xbox listed. When I click on forgot password box, I get error code 0x80190001. I am not at all informed on tech stuff. Fear his games and history lost. Can someone offer me some support to help get him back
    playing? Have sat on line waiting as #1 in que for chat for couple days with no luck. Is there a microsoft phone number where I can actually look up on line to confirm legitimacy and talk to an actual person? Frustrated.

    :)
     
    Lollypop649, Aug 19, 2019
    #1
  2. denis97g Win User

    Xbox log in issues

    try to redownload your profile.
  3. Lollypop649 Win User

    Xbox log in issue

    Hi Brad. As mentioned, my son has been using this xbox for a year or two without issue. Now we cannot log on. When I open my MS account, I see the SN for my other sons xbox listed in my devices but my others son is not there. I only have one MS account
    so it had to be there at one point and where did it go. Like I say, I'm more burnt stick/cave wall when it comes to my tech ability.
  4. Lollypop649 Win User

    Xbox log in issue

    This short cut refers to a computer or lap top for windows 10 but does not refer to xbox. No windows key on an xbox. Can you provide an alternative related to xbox?
  5. PatriotSH529 Win User

    Xbox log in issue

    Hi, sorry to hear about your issues, Xbox does get backed up in their support hotlines, but they will have a more detailed way to fix your situation. You can call them, live chat, or go onto the pre-existing solutions that they have. Your son may be game
    sharing with someone and that could be the reason you do not see the xbox pop up, I recommend manually rebooting the xbox and try deleting and re-installing his account onto the xbox. https://support.xbox.com/en-US/
  6. Gooni3zGaming Win User

    Xbox log in issue

    Dear user,

    Error code 0x80190001 can occur not only on Windows but also Xbox. This issue is related to an incorrect or incomplete update of the system. Once there is an issue, the device cannot download upgrades and
    starts displaying the latter error code.

    You can quickly solve this problem by reading the instruction template heres a link https://ugetfix.com/ask/how-to-fix-error-code-0x80190001-on-windows/

    hope this helps to get yas back online
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Xbox log in issue

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