Xbox Mobile App Messages Workaround

Discus and support Xbox Mobile App Messages Workaround in XBoX on Mobile to solve the problem; If you're experiencing issues with Xbox Messages not loading in your mobile Xbox app, here's a workaround you may want to try. Workaround Clean up... Discussion in 'XBoX on Mobile' started by RedHotTrouble, Sep 4, 2019.

  1. Xbox Mobile App Messages Workaround


    If you're experiencing issues with Xbox Messages not loading in your mobile Xbox app, here's a workaround you may want to try.

    Workaround

    Clean up your Messages history via your console or on the Xbox Live website (https://account.xbox.com/en-US/Social).

    Background Story

    I realized I needed to remove a lot of super old outdated message threads (aka "chats") with players I don't even follow today. But I found no option to "Delete" several of them since there were no messages inside the threads. It turns out that Microsoft
    emptied out old message threads when they upgraded their Xbox Messages system. I remember getting a warning / notification about this a couple of months ago but I did not clean up my Messages history then. Well, it turns out that as part of that process, Microsoft
    still left the empty threads (aka "chats") behind, taking up unnecessary space, which I guess the Xbox mobile apps were not programmed to handle.

    So on the console, I found the following cleanup process the most convenient, at least in my case:

    1. Move old empty threads (aka "chats") you need to delete by clicking "Move to message requests" (since no Delete option is available)

    2. Go to "Message requests"

    3. Highlight each empty thread under "Message requests" and click X to "Clear chat"

    :)
     
    RedHotTrouble, Sep 4, 2019
    #1
  2. SinistralSpark8 Win User

    Xbox Mobile App Messages Workaround

    Thanks, I had some friends with that error.
  3. JazmenThompson Win User

    Xbox Mobile App Messages Workaround

    That doesn’t work for me. I didn’t have a problem with old messages on there before, why does it start now? Is there any new suggestion or update from xbox any time soon.
  4. Exodus Scalpel Win User

    Xbox Mobile App Messages Workaround

    Awesome thanks for the advice
  5. HyperVenom523 Win User

    Xbox Mobile App Messages Workaround

    My app dont work at all, no messages to show and when I try to download any capture I made in game the app never let me download and freezes the latest update for.the app was for the worst in my case ☹️😢
  6. Skepticality Win User

    Xbox Mobile App Messages Workaround

    wondered how you deleted chats you no longer want, thanks for the walkthrough!
Thema:

Xbox Mobile App Messages Workaround

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