Xbox Mobile App Messages Workaround

Discus and support Xbox Mobile App Messages Workaround in XBoX on Mobile to solve the problem; If you're experiencing issues with Xbox Messages not loading in your mobile Xbox app, here's a workaround you may want to try. Workaround Clean up... Discussion in 'XBoX on Mobile' started by RedHotTrouble, Sep 4, 2019.

  1. Xbox Mobile App Messages Workaround


    If you're experiencing issues with Xbox Messages not loading in your mobile Xbox app, here's a workaround you may want to try.

    Workaround

    Clean up your Messages history via your console or on the Xbox Live website (https://account.xbox.com/en-US/Social).

    Background Story

    I realized I needed to remove a lot of super old outdated message threads (aka "chats") with players I don't even follow today. But I found no option to "Delete" several of them since there were no messages inside the threads. It turns out that Microsoft
    emptied out old message threads when they upgraded their Xbox Messages system. I remember getting a warning / notification about this a couple of months ago but I did not clean up my Messages history then. Well, it turns out that as part of that process, Microsoft
    still left the empty threads (aka "chats") behind, taking up unnecessary space, which I guess the Xbox mobile apps were not programmed to handle.

    So on the console, I found the following cleanup process the most convenient, at least in my case:

    1. Move old empty threads (aka "chats") you need to delete by clicking "Move to message requests" (since no Delete option is available)

    2. Go to "Message requests"

    3. Highlight each empty thread under "Message requests" and click X to "Clear chat"

    :)
     
    RedHotTrouble, Sep 4, 2019
    #1
  2. Exodus Scalpel Win User

    Xbox Mobile App Messages Workaround

    Awesome thanks for the advice
  3. Ironwilled Win User

    Xbox Mobile App Messages Workaround

    Thanks for the advice! I don't remember experiencing much issues with messages on the app, but if I do then I'll know where to go.
  4. T3chnlgydude Win User

    Xbox Mobile App Messages Workaround

    Wow! Thanks for this guide. I have seen many posts relating to this issue
  5. kRevali Win User

    Xbox Mobile App Messages Workaround

    Thanks for the tip, I uninstalled the app a while ago because everytime I tried to download clips my phone overheated a lot, hope that is fixed
  6. CptMorgnNoBeard Win User

    Xbox Mobile App Messages Workaround

    Thanks for the advice, I usually have issues loading messages on the app
Thema:

Xbox Mobile App Messages Workaround

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