Xbox network issues

Discus and support Xbox network issues in XBoX on Consoles to solve the problem; I've been having trouble with my xbox. Every time I try to play an online game, it immediately disconnects from the WiFi. I've tried all possible... Discussion in 'XBoX on Consoles' started by IvanBrykov, Jun 10, 2021.

  1. IvanBrykov
    IvanBrykov Guest

    Xbox network issues


    I've been having trouble with my xbox. Every time I try to play an online game, it immediately disconnects from the WiFi. I've tried all possible solutions, such as restarting the router, resetting the console to factory settings. I had recently changed my broadband provider, however this problem had started before I switched, so I have come to the conclusion that its not to do with the WiFi, but the xbox itself. What should I do?

    :)
     
    IvanBrykov, Jun 10, 2021
    #1
  2. HAZMAT RADIO Win User

    XBOX networking issue

    Power cycle your network by unplugging the power to the modem & router for about 60 seconds.

    Go to Settings > Network > Network Settings > Forget Wireless Network

    Go to Settings > Network Settings > Advanced Settings > Alternate MAC Address > Clear > let the Xbox Restart

    Reconnect to your wireless network again

    Go to Advanced settings > DNS Settings > Manual - Set the Primary DNS as 8.8.8.8 and the Secondary as 8.8.4.4

    Go to Settings > Network Settings > Advanced Settings > Alternate MAC Address > Clear > let the Xbox Restart

    Go to Setting > Network Settings > Detailed Network Statistics

    The Xbox will use as fast a connection as it's getting from the router, and often the router is the source of the issue.

    You should see - Download / Upload / Packet Loss / MTU / Latency

    Download needs to be 3.5 Mbps or higher

    Upload needs to be 0.5 Mbps or higher

    Packet Loss should be at 0%

    MTU 1480 (usually)

    Latency the lower the better and no more than 150ms

    Post your Detailed Network Statistics here if you're still having issues
  3. Rv Hyped Win User

    Xbox Network Issue

    I have a cat6 which is capable of speeds in the gigabites. Not to mention this has been going on for many months, I recently JUST got my ethernet becuase i figured it was a "wireless issue" its maybe 1 month old now. My situation is much deeper than i would
    say a distance from modem to xbox issue or a port issue. Like i said, Im not sure if my isp is dropping my ports or what. Or if there's a packet rule thats dropping a specific port and im just not seeing it.

    although maybe if I did look into upgrading cables, i'd be worried about wasting time and money.
  4. AustinC07 Win User

    xbox network issue

    Fixes for Teredo is unable to qualify

    • Check your Internet connection.
    • Uninstall and reinstall the Teredo adapter.
    • Check if the startup type of IP Helper is set to automatic.
    • Set the Teredo server name to its default.
    • Delete unnecessary entries.
    • Check if your router has been configured to enable Teredo connectivity.

    -Austin
  5. XBF Ihssane Z Win User

    Xbox network issues

  6. Alberto-Ortega Win User

    Xbox Network issue

    Hello,

    My name is Alberto, I am an Independent Advisor. Thank you for posting your question. I'll be happy to help

    Please try this:

    From the Start menu try Settings->Gaming->Xbox Networking then click the "Fix it" button after the test runs. Press "Check again" to see if it helps.

    Regards
Thema:

Xbox network issues

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