Xbox not starting after game crash

Discus and support Xbox not starting after game crash in XBoX on Consoles to solve the problem; I was playing on my Xbox One S today and after I attempted to load up a game it was met with a "Checking for updates" message in the game. After I... Discussion in 'XBoX on Consoles' started by Narwhal Pirate, Jul 18, 2019.

  1. Xbox not starting after game crash


    I was playing on my Xbox One S today and after I attempted to load up a game it was met with a "Checking for updates" message in the game. After I assumed it had froze I pressed the home button to close the game and the entire console froze. I did a hard
    reset but now whenever I try to turn on the console nothing happens. The light activates and the controller charger turns on to indicate it is getting power but the screen remains black.

    Sometimes if I wait long enough it goes to the green "XBOX ONE" screen where it sits for several minutes before reverting back to a black screen.

    So I know the issue is not the HDMI connection or the power supply, what can I do to fix this?

    :)
     
    Narwhal Pirate, Jul 18, 2019
    #1
  2. XBF Brad A Win User

    Xbox not starting after game crash

    Hi Pirate,

    Thanks for coming to the forums with your issue. We understand there is a black screen when you start your console. You can try out the

    guide for black screen
    . Try this out and let us know how it goes.

    Thanks,

    Brad
  3. CYR426 Win User

    Doritos Crash Course 2

    wait scratch my last comment, after the game finnaly started i played the first lvl and after completing it, it crashed and froze my xbox , and when i restarted it the same original problem with the game continued
  4. FLEJE is BacK Win User

    Tomb Raider DE crashing (same spot)

    What MJL87 said about the freezing/crashing issue after the plane crash and the guy with the shield, start a new game and reload the old save. It worked for me!! THANKS
  5. Red Spit Dragon Win User

    Buggy

    I have had the same type of problems. My game has crashed over and over again. Is there no warrenty with xbl downloads? It keeps crashing in wild west after you start the fire. For us playing with our kids it realy kills the mood. Using xbox one.
  6. ThirteenEgg9442 Win User

    One X keeps Crashing!!

    Hi!

    I tried the soft reset and the two different kind of controller reset from the Settings menu. Unfortunately, after the re-installation of the game from disc it crashed again. When I start the game it gives the opening picture of the game and after 3-5 sec
    crash and turn off the console.

    It is an Xbox One X

    Do you have an idea for further step?

    Thank you
Thema:

Xbox not starting after game crash

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