Xbox One account sign in

Discus and support Xbox One account sign in in XBoX on Consoles to solve the problem; I recently purchased and installed COD MW, after the install my console asked me for my xbox live login. I had to change the password to complete this... Discussion in 'XBoX on Consoles' started by MeganKleinschmidt, Nov 9, 2019.

  1. Xbox One account sign in


    I recently purchased and installed COD MW, after the install my console asked me for my xbox live login. I had to change the password to complete this and once i had everything seemed fine. Now i cannot log in to my account on my console. I get an error
    message every time. I can log in to the website and see all of my information. I dont know what to do, but I pay monthly for this subscription that i suddenly no longer have access to, and cannot get help.

    :)
     
    MeganKleinschmidt, Nov 9, 2019
    #1
  2. steeledwand7664 Win User

    Access to my xbox account

    Can you sign into the account on your Xbox?

    Is it an Xbox One?

    If you can sign into the account on the Xbox One you can look to see what email address is associated with your Xbox profile by signing into the account on your console and going to settings and under the account tab going to the sign in security and passkey
    and clicking on that and it will tell you what email is used for signing into that Xbox profile then you would want to make sure that is the email you are using when signing into your account on the website.
  3. Peter R Fleming Win User

    Xbox live

    How many accounts are you using? because you will need two accounts the main one and secondary account. The main one you will need to set one console as the home Xbox then sign in with sign out with the main account and sign in with the secondary account
    then on the other console sign in with the main account.

    Xbox #1

    Main Account: (Set as home Xbox) and signed out (do not remove from console)

    Secondary account: singed in

    Xbox #2

    Main Account: Singed in

    Secondary account: not necessary

    You can switch your home console 5 times a year if you have used all 5 I can tell you how to reset them if necessary.
  4. SA1NT 0F LI3S Win User

    Xbox One account sign in

    You may benefit from performing a power cycle.

    Here’s how:

    1. Turn off your console by holding the Xbox button on the front of the console for approximately 10 seconds. The console will turn off.
    2. Turn your console back on by pressing the Xbox button on the console or the Xbox button on
      your controller.
  5. ThisGameIsSucky Win User

    Xbox One account sign in

    Have you tried uninstalling the profile off of the console and then redownloading the account? That usually resolves some issues related to seemingly random pop-ups asking you to login. I get them from time to time and that's what I do. Alternatively you
    could try to factory reset your console. Everything should be digitally tied to your account if you own it, and saves should be already in the cloud and safe to delete from the local cache.

    I think this troubleshooter may help.

    https://support.xbox.com/en-US/my-account/microsoft-account/something-wrong-microsoft-account
  6. XBF Felixx P Win User

    Xbox One account sign in

    Hello MeganKleinschmidt!

    Thanks for reaching out to Xbox forums support...

    First, Go ahead and perform a hard reset
    and power cycle
    of your console. Hold down the power button on the console for about 10 seconds until it shuts down and then remove the power cable from the Xbox and the power outlet for about 5 minutes. Then re-connect and turn on the Xbox.
    Try to sign in again.

    If that doesn't work...

    If you haven't already done so, go ahead and try performing a Soft console Factory
    reset
    on your console by doing the following:

    1. Press the Xbox button to open the guide.
    2. Select Settings.
    3. Select All Settings.
    4. Select System.
    5. Select Console info & updates.
    6. Select Reset console. [Keep my games and Apps]

    Make sure you have both your email and password on hand as you will be asked to sign back in. There is an option to delete everything and to save your games and apps; choose the latter. This will reset
    the Operating system [OS] of the console and allow you a fresh start-up. Hope this helps! Let us know the results!!

    Felix

    Xbox forums support
Thema:

Xbox One account sign in

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