Xbox One acting up weirdly when attempting to sign in

Discus and support Xbox One acting up weirdly when attempting to sign in in XBoX Accessibility to solve the problem; For the past few days, I've been having this issue with my Xbox One, where usually I go on my Xbox, go to the sign-in screen upon launch and see that... Discussion in 'XBoX Accessibility' started by CarlOoferton, May 14, 2022.

  1. CarlOoferton
    CarlOoferton Guest

    Xbox One acting up weirdly when attempting to sign in


    For the past few days, I've been having this issue with my Xbox One, where usually I go on my Xbox, go to the sign-in screen upon launch and see that my profile pictures for both of my signed in accounts are missing, but everything else is intact. Then, after this occurs, when I try to sign into a account, my Xbox infinitely stays frozen while logging in, popping up a gray box once in a while, but nothing else. Any fixes for this?

    Note: I originally believed to be a network issue during which my internet was down for a few days, and the Xbox servers were down for a day during the period this started happening, but after I reconnected the device to the internet and everything was seemingly working fine network-wise with my Xbox, the issue still persisted.

    One last note from me before I sign out at the current time of posting my issue: There's one more detail I forgot to leave in, and that's what happened more recently when attempting to log in with my Xbox. These past few hours I tried once more, and this time the gray box that appears when I attempt to sign in now says an error code, and that's called 0x80070bfe.

    :)
     
    CarlOoferton, May 14, 2022
    #1
  2. SpiralOut46and2 Win User

    Xbox one acting weirdly

    Thanks.

    As I'm new here, can you please direct me to the report page?

    Regards
    Hi, I'm sorry to hear you're having all of these issues. I hope you can get it fixed soon. Here is a link for Support to contact Microsoft about this and let them know about this bug.

    Contact Microsoft
  3. karili Win User

    Xbox one acting weirdly

    Thanks.

    As I'm new here, can you please direct me to the report page?

    Regards
  4. karili Win User

    Xbox one acting weirdly

    Many thanks for your quick reply.

    I've tried it with both controllers with no success.
  5. karili Win User

    Xbox one acting weirdly

    Hi,

    Tried it multiple times with no success.

    Thanks
  6. ScheduledAbyss8 Win User

    Xbox one acting weirdly

    Performing a hard rest on your console, also known as a power cycle or full reboot, cold restart can help fix this any of this issues.

    To perform a hard restart, hold the power button on your Xbox console for 10 seconds while your console is on. This will power down Your console. When the 10 seconds period is over press the power button to power up you console again, And the green start
    up screen will display.

    Your cache would be cleared, Some of your setting would be reverted, But your data are preserved, and all your issues should be resolved.
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Xbox One acting up weirdly when attempting to sign in

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