Xbox One Can’t un-mute! Mic won’t work

Discus and support Xbox One Can’t un-mute! Mic won’t work in XBoX Accessibility to solve the problem; Hi. My son’s xbox one will not un-mute and he cant use his headset. Does anyone know how to fix this? It has to be a setting, though I feel like I have... Discussion in 'XBoX Accessibility' started by leftysgirl, Apr 12, 2019.

  1. leftysgirl
    leftysgirl Guest

    Xbox One Can’t un-mute! Mic won’t work


    Hi. My son’s xbox one will not un-mute and he cant use his headset. Does anyone know how to fix this? It has to be a setting, though I feel like I have checked them all. Theres a mute microphone icon displaying on the home screen. Ive checked his mic (turtle
    beach) on my laptop, the connections and settings, power cycled rebooted too with no luck. Ive read many threads on this topic and ine mentioned that under Xbox Acessories>Wireless Contoller> I should be able to edit the Volume tab. Well, it won’t let me select
    it and skips right over it.

    :)
     
    leftysgirl, Apr 12, 2019
    #1
  2. choppyseize Win User

    Xbox One Can’t un-mute! Mic won’t work

    If your son is underage you may need to adjust some settings in the family account that manages things.

    The steps to do that are here
  3. leftysgirl Win User

    Xbox One Can’t un-mute! Mic won’t work

    Thank you, but that guide does not resolve our issue.
  4. Josh With Dosh Win User

    Xbox One Can’t un-mute! Mic won’t work

  5. zmaster2XXX Win User

    MICROPHONE ICON ALWAYS LOCKED!!!!!!!!!!! HELP!!!!!!!!!!!

    Try creating a party and on the top page of the party screen you should see a button to un-mute. See if that comes up for you and use it to un-mute your mic. If not try the link below.

    support.xbox.com/.../wired-headset-help
  6. ethanthompson1 Win User

    Mic says “We can’t find a microphone for these people”.

    so a few weeks back I had an issue where I was getting the message “we can’t find a microphone for these people” when I had my mic plugged in. I use a Turtle beach 50x recon. It definitely isn’t the mic because it worked for my PS4 and phone. The mic wasn’t
    muted either. So I replaced my controller. Now fast forward a few weeks and I’m having the same problem but sometimes the mic will work and randomly it will disconnect while plugged in and give me “We can’t find a mic for these people”. I can’t find anything
    on this subject. Ive tried all controller trouble shooting errors and nothing works! HELP!
    My Xbox keeps saying that it is unable to find a microphone for these people how do I fix it please help
Thema:

Xbox One Can’t un-mute! Mic won’t work

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