XBOX ONE continuously having problems connecting to my home network - i went through customer ...

Discus and support XBOX ONE continuously having problems connecting to my home network - i went through customer ... in XBoX on Consoles to solve the problem; It seems that for some reason the system is glitching and the MAC address is being filtered out of my router. You need to go to network connections,... Discussion in 'XBoX on Consoles' started by irritated xbox dad, Oct 22, 2018.

  1. XBOX ONE continuously having problems connecting to my home network - i went through customer ...


    It seems that for some reason the system is glitching and the MAC address is being filtered out of my router. You need to go to network connections, advanced settings, Alternate MAC address, CLEAR and restart...

    This should help you! I know i was frustrated.. the customer support will try to get you to unplug your router, and a whole list of other things. Its not that. I PROMISE

    :)
     
    irritated xbox dad, Oct 22, 2018
    #1
  2. XBOX ONE continuously having problems connecting to my home network - i went through customer service and have the most answer!

    It seems that for some reason the system is glitching and the MAC address is being filtered out of my router. You need to go to network connections, advanced settings, Alternate MAC address, CLEAR and restart...

    This should help you! I know i was frustrated.. the customer support will try to get you to unplug your router, and a whole list of other things. Its not that. I PROMISE
     
    irritated xbox dad, Oct 22, 2018
    #2
  3. Arielle251
    Arielle251 Guest
    XBOX ONE continuously having problems connecting to my home network - i went through customer service and have the most answer!

    So you have resolved this issue? Thank you for the helpful information! Hopefully this will help others out, as well.
     
    Arielle251, Oct 22, 2018
    #3
  4. XBF Ezra G
    XBF Ezra G Guest

    XBOX ONE continuously having problems connecting to my home network - i went through customer ...

    Hi!

    Thanks for your post, it seems like you already have a post regarding this topic posted

    here
    . This thread will be locked and any information should be posted under the original thread.

    Thanks again!
     
    XBF Ezra G, Oct 22, 2018
    #4
  5. XBF Ezra G Win User

    XBOX ONE continuously having problems connecting to my home network - i went through customer service and have the answer!

    Hi!

    Thanks for your post, it seems like you already have a post regarding this topic posted

    here
    . This thread will be locked and any information should be posted under the original thread.

    Thanks again!
  6. Arielle251 Win User

    XBOX ONE continuously having problems connecting to my home network - i went through customer service and have the most answer!

    So you have resolved this issue? Thank you for the helpful information! Hopefully this will help others out, as well.
  7. XBF Erick C Win User

    cannot set my home Xbox

    Hey there Kirin

    Sorry to hear you are continuing to experience these problems with setting up your Home Console. Do you know if you are able to set the Home console under a different account?

    Also being that it is unable to connect to the service I would recommend going through some basic network troubleshooting to see if this helps. Follow the link below for the support page.

    Give this a try and let us know if it has helped.
  8. karatdeux Win User

    My Xbox keeps logging off my network

    How is your Xbox connected to your network? wired/wireless?= wireless

    Have you recently connected any other devices to the network?= nothing new

    Is this a personal home network or school/university network?= personal home network

    If you are connected wireless to your home network, what channel are you using? Sometimes neighborhoods crowded with wifi access points will interfere with each other. It might be a simple as switching to a less used channel.

    == will this be a necessity if everything else on my network keeps their signals active except for my xbox that continuously drops the signal. i've always had a wired connection where i lived at previously with comcast and only started experiencing the problem
    with time warner at my new residence in ohio... does that make any difference do you think?
  9. tooligan46n2 Win User

    Is Xbox one, truly the best that Microsoft, has to offer?

    Ya, the Xbox One X is definately network dependent - I didn't realize how much so until we had water damage in our home and I tried to connect my Xbox to to the hotel network that we are staying at ... no go. It was a horrible connection. I use my phone
    wireless hotspot with xFininty hotspots for security and that has been working. You have to have a good network, otherwise your gonna continue to run into problems. There are some good tips and advice others have already given. I hope this work around gives
    you ideas. Just beware if you use too much data on your phone hot spot without it being connected to wifi you will burn through your data fast.
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XBOX ONE continuously having problems connecting to my home network - i went through customer ...

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