Xbox One controller and console problem.

Discus and support Xbox One controller and console problem. in XBoX on Consoles to solve the problem; Im having a trouble in Xbox one, i cant connect my controller, its not the battery problem or the controller, I have 3 controllers and I cant connect,... Discussion in 'XBoX on Consoles' started by Dacenakis, Jun 19, 2014.

  1. Dacenakis
    Dacenakis Guest

    Xbox One controller and console problem.


    Im having a trouble in Xbox one, i cant connect my controller, its not the battery problem or the controller, I have 3 controllers and I cant connect, I think i have to repair it, but I need the help of you guys, please help me, Im having so much trouble,
    i want to play !

    :)
     
    Dacenakis, Jun 19, 2014
    #1
  2. LEOPECINA
    LEOPECINA Guest
    Controller disconnects

    Same problem here.. Xb1 S controller randomly disconnects, original xbox one controller has no issues with xb1 S console...
     
    LEOPECINA, Jun 19, 2014
    #2
  3. Olpus83
    Olpus83 Guest
    Controller becoming unresponsive

    Same here, the same problem even with full charge. I tried with stylus batteries and also with the play&charge kit, using the Xbox One X black controller included with the console and also an Xbox One S controller (the white one with Bluetooth and audio
    jack).
     
    Olpus83, Jun 19, 2014
    #3
  4. Xbox One controller and console problem.

    @Guts Wrath - Try turning the console off and then unplugging the power from the back of the Xbox One console for 30 seconds. Plug it back in and boot it up, it should take about 45 seconds. After it is booted back up, try to sync your controllers to the
    Xbox One. If this fails, contact support and submit a repair/replacement for your console.
     
    EddieHendrickson, Jun 19, 2014
    #4
  5. EddieHendrickson Win User

    Xbox One controller and console problem.

    @Guts Wrath - Try turning the console off and then unplugging the power from the back of the Xbox One console for 30 seconds. Plug it back in and boot it up, it should take about 45 seconds. After it is booted back up, try to sync your controllers to the
    Xbox One. If this fails, contact support and submit a repair/replacement for your console.
  6. LEOPECINA Win User

    Controller disconnects

    Same problem here.. Xb1 S controller randomly disconnects, original xbox one controller has no issues with xb1 S console...
  7. Blueheart14 Win User

    Controller xbox

    If you have more than one console programmed to your controller it will try to connect to both consoles both the Xbox 360 and the Xbox one have this same problem
  8. RafaelMouraB-DB3E4E3 Win User

    controller keeps disconnecting

    A) Power cycle your console
    A power cycle can restart your Xbox One console completely, which is helpful for fixing issues on your console and your controller. To power cycle your console:

    1) Hold the Xbox button on the front of your Xbox One console for about 10 seconds to turn off your console.
    2) Press the Xbox button on the console to turn it on.
    3) Try your controller and see if this fixes your connection problem.

    B) Reconnect your controller
    You can also try reconnecting your Xbox One controller to your console. This can rebuild the connection and prevent your Xbox One controller from disconnecting frequently.

    If you are using a wired controller, unplug the cable and then plug it back. If the problem persists, try using another cable or USB port to see if it is resolved.If you are using a wireless controller, you can follow the steps below to reconnect your
    controller.

    1) Hold down the wireless connect button on the controller until the Xbox button on your controller flashes.
    2) Hold down the wireless connect button on the controller until the Xbox button on your controller stays on.
    3) Try your controller and see if this fixes your controller.

    C)Update your controller firmware
    Sometimes the Xbox One controller disconnecting problem is caused by the wrong or outdated controller firmware. You should make sure your controller firmware is up to date, and update it if it isn’t. If your controller is totally unusable, you need another
    controller to operate the update.

    To update your controller firmware:

    1) Connect a USB cable between your controller and your console.
    2) Sign in to Xbox Live on your Xbox One console.
    3) Press the Menu button on your controller
    4) Select Settings.
    5) Select Devices & accessories.
    6) Select the problem controller.
    7) Select Update.
    8) Select Continue.
    9) If the system tells you “No updates needed“, your controller firmware is up to date. Otherwise wait for the update to complete.
    10) Check your controller and see if it gets back to normal.
  9. InsanKilla clan Win User

    Me compre un control de lo que son compatibles con Xbox one y Windows10 pero no prende

    If you're having any of the following problems with your Xbox wireless controller, please see the Xbox
    Wireless Controller Solution
    . If you’re having trouble with one of your Xbox wireless controllers, this solution can help you troubleshoot a wide variety of controller issues. We can also help you replace a broken controller if none of these solutions
    correct the problem.

    • The controller isn't functioning correctly.
    • The controller won't connect to your console or PC.
    • You can't update the controller.

    For help troubleshooting problems with an Xbox Adaptive Controller, see the troubleshooting section of All
    about the Xbox Adaptive Controller
    .
    Learn more
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Xbox One controller and console problem.

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