Xbox One Controller and Headset

Discus and support Xbox One Controller and Headset in XBoX Accessibility to solve the problem; Hello! So I need help. My Xbox headset will connect into my one controller and works perfectly fine! The other controller however, whenever I connect... Discussion in 'XBoX Accessibility' started by WickedlyChaotic, Apr 26, 2020.

  1. Xbox One Controller and Headset


    Hello! So I need help. My Xbox headset will connect into my one controller and works perfectly fine! The other controller however, whenever I connect it, I can hear my party and game however, they cannot hear me. Almost like it is not picking up sound.
    It’s not muted! I don’t know what the issue is. Help would be appreciated. Thank you.

    :)
     
    WickedlyChaotic, Apr 26, 2020
    #1
  2. XBF Crystal P Win User

    Problem with a headset

    Hey there Nando,



    Thanks for the update with the issue with the headset on the Xbox One Controller.
    I recommend taking a look at the following troubleshooting articles:




    If the problem persists:

    • Try your Headset with another device, such as a laptop, to see if the headset is working.
    • Try using a Headset Adapter for compatibility issues.
    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain.

    Try this out and let us know the results.
  3. XBF Crystal P Win User

    headset not working on xbox on controller

    Hey there GiraffeBoy,



    Thanks for reaching out here in Xbox Forums. I understand there is an issue with connecting a headset via Xbox One controller.



    I recommend trying the following articles:




    If the problem persists:

    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain. If that fails, the controller will
      need to be replaced.
    • Try using a Headset Adapter for compatibility issues.

    Try this out and let us know the results.
  4. DerVaddi Win User

    headset mic not recognised in games

  5. XBF Crystal P Win User

    Xbox headset not playing game or party audio but I can still hear myself when I monitor my mic.

    Hey there DrDark,



    Thanks for reaching out here in Xbox Forums. I understand there is an issue with using a headset on the Xbox One
    controller.



    I recommend taking a look at the following troubleshooting articles:




    If the problem persists:

    • Try your Xbox One Stereo Headset
      with another device, such as a laptop, to see if the headset is working. If not, the headset will need to be replaced.
    • Try using a Headset Adapter for compatibility issues.
    • Try your Headset on another controller, if you can. If the headset works on the second controller, try
      updating the first controlleragain.
      If that fails, the controller will need to be replaced. To order a replacement, go to the
      Xbox Online Service Center.

    Try this out and let us know the results.
  6. XBF Crystal P Win User

    Headset

    Hey there,



    Thanks for reaching out. I'm sorry to hear about the issue with the headsets mic. Sounds
    like the controller 3.5mm jack is not reading the headset. Have you tried another controller or headset?



    I recommend taking a look at the following troubleshooting articles:




    If the problem persists:




    Hope this helps.
Thema:

Xbox One Controller and Headset

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