Xbox one controller and wifi disconnecting

Discus and support Xbox one controller and wifi disconnecting in XBoX on Consoles to solve the problem; Ever since I got my xbox one in June last year I have had an issue with both my controller and wifi disconnecting at the same time I could be half way... Discussion in 'XBoX on Consoles' started by UniQue shaggie, Jun 18, 2015.

  1. Xbox one controller and wifi disconnecting


    Ever since I got my xbox one in June last year I have had an issue with both my controller and wifi disconnecting at the same time I could be half way through a game and bam disconnected from xbox live and the controller starts flashing and holds onto
    the last command. so I followed every step on the forums to no avail still now the controller is connected via cable it will still flash as if it has been disconnected it happens all throughout the day and not even hard reboot of the system will stop it, the
    connection can be strong for 2 hours or 5 minutes, but both wifi and controller disconnect at the same time.. Does anybody else have this issue ? And does anybody know of a fix Baring In mind I have tried everything but buying new console and controller

    :)
     
    UniQue shaggie, Jun 18, 2015
    #1
  2. Arminator
    Arminator Guest
    Kicked off xbox live while gaming and controller disconnects at the same time

    I'd assume your console is connected wirelessly to your WiFi. Since you say the network as well as the controller are disconnecting, I'd guesstimate, that you have a device that also uses the 2.4GHz frequency like the controllers and the WiFi, that interferes
    with your WiFi and wireless controller connection.

    It might be a badly shielded microwave oven, or a wireless baby monitor, or a garage door opener remote or one of those remotely switchable power outlets that might cause interference that causes your controller and WiFi to get disconnected.
     
    Arminator, Jun 18, 2015
    #2
  3. oofoofoo
    oofoofoo Guest
    Xbox one s connection problems

    My xbox one s keeps disconnecting from wifi but it works most of the time. It's not the wifi or router because everything else connected works.
     
    oofoofoo, Jun 18, 2015
    #3
  4. Critter FPS
    Critter FPS Guest

    Xbox one controller and wifi disconnecting

    Having The Same Problem But My Controller Disconnects And After A Minute I Then Disconnect
     
    Critter FPS, Jul 8, 2015
    #4
  5. Arminator Win User

    Kicked off xbox live while gaming and controller disconnects at the same time

    I'd assume your console is connected wirelessly to your WiFi. Since you say the network as well as the controller are disconnecting, I'd guesstimate, that you have a device that also uses the 2.4GHz frequency like the controllers and the WiFi, that interferes
    with your WiFi and wireless controller connection.

    It might be a badly shielded microwave oven, or a wireless baby monitor, or a garage door opener remote or one of those remotely switchable power outlets that might cause interference that causes your controller and WiFi to get disconnected.
  6. WUIJIBOBO Win User

    New Xbox One controller keeps disconnecting from console

    If the controller still works wired, and the only issues are using it wirelessly then it's possible that there might be some sort of wifi interference causing issues. I had something similar with the day one Xbox One controllers, I had to cycle through
    different channels on my router until eventually one sorted out the disconnect issue. It may be worth trying that out and seeing if that helps with the disconnecting controller.
  7. a123456a Win User

    Wireless controllers disconnecting

    Same problem for me. Controllers keep disconnecting. It happens if other people use wifi for game or netflix. Wifi interferes with the controllers connection. Very bad. Next time a PlayStation!
  8. jandoedle Win User

    Controller lagging/disconnecting unexpectedly

    Same problem for me. Controllers keep disconnecting. It happens if other people use wifi for game or netflix. Wifi interferes with the controllers connection. Very bad. Next time a PlayStation.
  9. ChookiPooki Win User

    Xbox one controller disconnects when I lose connection to the internet

    I know why my internet keeps disconnecting. What im saying is my controller disconnects when i lose connection. It will reconnect but on rare occasions it will not turn back on. Dont worry about the wifi part. All I need to know is if the controllers are
    supposed to drop conneection and then reconnect when the xbox all of a sudden loses internet connection. I dont lose control of the wifi.
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Xbox one controller and wifi disconnecting

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